REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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RADIOS 157<br />
ence can recommend a competent<br />
and honest<br />
shop. Insist on getting new tubes in factory-sealed<br />
cartons. Ask for the old parts. Insist on itemized<br />
bills stating in detail precisely what the job was.<br />
It may even be wise to identify tubes by marking<br />
them in<br />
check their<br />
some secret manner. Neighbors might<br />
repairmen and compare notes.<br />
It may be possible for some towns to adopt the<br />
system which our investigators<br />
found working<br />
well in Reading, Pennsylvania, where three<br />
shops referred the job to a radio center, which<br />
promptly and honestly<br />
serviced the test radio.<br />
Again, it may be possible for service shops to<br />
organize their own self-policing organizations,<br />
planned for protecting customers,<br />
not whitewashing<br />
members, or enabling members to<br />
get<br />
higher prices by displaying certificates and toothless<br />
"Codes of Ethics" and calling themselves<br />
"Certified' 7<br />
or "Approved." There are some. A<br />
radio guild functioned in Miami once but folded<br />
up. "It was a good thing," testified<br />
an ex-member.<br />
"It cleaned out a lot of crooks."
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