REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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140 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />
parts<br />
her hesitancy in demanding the return of old<br />
make her an easier mark than the male customers.<br />
Particularly when dealing with the<br />
woman investigator did repairmen fake technical-sounding<br />
disorders to cover their crookedness.<br />
Said one radio repairman in Tallahassee,<br />
Florida: "It's hard to say exactly what I<br />
your set.<br />
did to<br />
I removed some of the invisible oxidation."<br />
More indifferent mechanics would not<br />
specify anything further than "repairs." "One of<br />
the tubes was temperamental" was the explanation<br />
given by one man in San Luis Obispo, California.<br />
This case in Moscow, Idaho,<br />
reveals the<br />
attitude of many repairmen toward being specific<br />
with their customers:<br />
CASE 274. "You're all done. Plays fine now<br />
it'll be $1.50," the repairman told me when I returned.<br />
"Had to solder a loose connection." I<br />
asked him to show me where. "I couldn't do that<br />
without taking the set all<br />
apart again." "That's<br />
all right," I said; "you can charge me extra." He<br />
fumbled nervously with the set. "You annoy me,<br />
standing here," he said. "Please go over there
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