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REPAIRMEN MAY GYP YOU-1951

"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."

"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."

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8 <strong>REPAIRMEN</strong> <strong>MAY</strong> <strong>GYP</strong> <strong>YOU</strong><br />

floor, beaming, with a letter in his hand signed "De-<br />

Witt Wallace." He gave our mechanic the day off.<br />

The mechanic happily went out to the beach for the<br />

first time in years, passed the honesty-earned holiday<br />

lolling in warm sands beneath a sunny California sky<br />

and was so badly sunburned that he couldn't work<br />

for weeks !<br />

First, television hadn't become universal. Second,<br />

Television repairmen we did not survey separately.<br />

the same shops repair both radio and television sets.<br />

Following somewhat the pattern we developed,<br />

many magazines have surveyed many other service<br />

fields. Recently, one of them investigated a large<br />

number of television repair shops, with findings akin<br />

to those of our radio survey.<br />

As a new wrinkle, a skilled television man went<br />

from shop to shop "seeking work." Real television<br />

servicemen were so scarce that he never had to prove<br />

his skill, seldom show his tools. The first question was<br />

always: "Have you a car, so you can bring in the<br />

sets?" If he had, he was hired.<br />

Automobiles and radios, watches and typewriters,<br />

electric irons and vacuum cleaners and such things<br />

cost more today than they did a few years ago, despite<br />

much technical progress in manufacturing methods.<br />

Television sets cost more than they ought to. Each<br />

dollar used to produced them, all along the line, is<br />

split by taxes into a fraction of its former self. Most<br />

Americans cannot afford new models when the old<br />

cease to function properly. Wars come, manufacture<br />

is<br />

suspended. Americans must get along with the old.

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