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REPAIRMEN MAY GYP YOU-1951

"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."

"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."

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INTRODUCTION 7<br />

"Well, it's up to you to find a way to induce all of<br />

them to accept something," Wallace replied, with<br />

finality. "Otherwise, though we take but a few minutes<br />

of time from each honest man we encounter, we<br />

will in the aggregate take days of their time without<br />

recompense. I won't do it."<br />

It was Patric's turn, now, to drive in silence down<br />

the parkway, thinking, and sometimes thinking aloud.<br />

"They might smell a survey<br />

if I insisted too<br />

hard," he said. "I suppose I could send each one an<br />

anonymous dollar. But that would cost Reader's<br />

Digest many hundreds of dollars."<br />

"So what?"<br />

"Well, so so all right, I guess," replied Patric,<br />

still thinking. "Say, Wally<br />

!<br />

"Let's wait until the survey<br />

is over and the stories<br />

published in the magazine. Then let's write a grateful<br />

letter to each honest guywhether he makes a charge<br />

or not and send him a complimentary subscription to<br />

The Reader's Digest"<br />

"Swell!" said Wally.<br />

"I'll bet," he added, "all of Wll renew it!"<br />

How many actually did renew, the authors of this<br />

book do not know. But we found that a surprising<br />

number were already subscribers, and merely had<br />

their subscriptions extended thereby.<br />

We know, too, that there were repercussions both<br />

heartening and sad. Some honest mechanics were<br />

promoted with pay raises by honest bosses.<br />

At the Mayflower Garage in Los Angeles at mailtime<br />

one morning the boss hurried out on the service

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