REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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RADIOS 131<br />
overhead/' "I'm not kicking," I answered; "I'm<br />
glad you found the trouble so quickly."<br />
CASE 103. Deland, Florida. "I'm not the radioman,"<br />
said the clerk, "I'm on the selling end.<br />
Well,<br />
I can look at it.<br />
I used to fool around with<br />
radios, but I gave it up. Why, here's a loose tube.<br />
That's all. Now she plays. Oh no, I couldn't<br />
charge for pushing<br />
in a tube."<br />
Such frank dealing with customers was refreshingly<br />
at variance with the practices<br />
of the<br />
majority of radio-repair shops encountered by<br />
the investigators. Out of every one hundred tests<br />
the customer was cheated sixty-four times by the<br />
repairman. Is it,<br />
or is it not, a fair inference,<br />
therefore, that sixty-four times out of one hundred<br />
the radio repairman will sell a strange customer<br />
tubes, batteries, and services which his set<br />
doesn't need or charge him for parts he didn't<br />
even put in? Some radiomen lied for small<br />
amounts;<br />
will a man who lies<br />
for a dollar suddenly<br />
turn truthful if he sees $20 ahead?<br />
The larger the town, the more frequent the<br />
swindling. Radio shops in places with a<br />
population<br />
under 10,000 were 51<br />
per cent dishonest,
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