REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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TYPEWRITERS 197<br />
CASE 162. Cleveland, Ohio. The bill for "adjusting<br />
escapement, replacing two wires, and adjusting<br />
the ribbon movement" was $1.50. I had to<br />
insist several times that the receipt include all<br />
those items and then said,<br />
necessary to lie so?"<br />
the manager said,<br />
typewriter<br />
"Why do you find it<br />
They got pretty mad, and<br />
"I'll tell you something. The<br />
association here has a minimum<br />
charge of $1.50 to fix anything on any typewriter."<br />
Yet the next shop in Cleveland asked fifty<br />
cents. This man, incidentally, was unable to replace<br />
the link, and when Patric showed him how<br />
simple it was he exclaimed angrily, "I don't like<br />
a fellow to come in here and make a fool out of<br />
me. Get out and don't come back."<br />
In San Francisco one shop asked $1.00 and admitted<br />
the job would take only five minutes. "A<br />
dollar is the minimum charge all over the city.<br />
It's<br />
trade custom." The next shop, which did a<br />
good job on the machine, remarked, "They tried<br />
to get us to charge a minimum, but I've been in<br />
this business thirty years. You can't build good<br />
will that way. Typewriters aren't much different
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