REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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64 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />
Another, involving a garage<br />
in the hotel district,<br />
this time in Topeka, Kansas :<br />
CASE 245. In the morning<br />
place extremely busy, with a large<br />
I returned to find the<br />
force of men<br />
at work. "What was the trouble with my car?"<br />
I asked. The service manager<br />
called the mechanic,<br />
who said: "I cleaned your points, adjusted<br />
the carburetor, and in general gave your<br />
motor a thorough tune up. You'll find it O.K.<br />
now." The bill was for $3.40. Not a word about<br />
the disconnected wire. Dust undisturbed on the<br />
motor showed clearly that not one of these jobs<br />
had been done.<br />
The lone encouraging note in our survey<br />
and that was a minor one was the competence,<br />
ability, and honesty of the men who adjusted the<br />
coil wire and told us what the trouble was without<br />
making extravagant claims or extravagant<br />
charges. Typical<br />
remarks of the<br />
honest repairmen<br />
constitute the sharpest possible criticism of<br />
the gyps.<br />
CASE 1 20.<br />
Bainbridge, Georgia. The owner of<br />
this small repair shop had apparently already<br />
gone to bed, but he came right down, opened his
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