REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
152 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />
bill: "Solder loose connection." Then I<br />
had an<br />
idea. "Would you be willing, if I asked you, to<br />
make it out to the Better Business Bureau?"<br />
The fellow wrote part of a U capital B" before<br />
he tumbled. Then he grabbed the phone and got<br />
"Tell<br />
the mechanic who had worked on the set.<br />
me exactly what you had to do. The notation<br />
says loose connection. That all? Well, you make<br />
me out a liar down here." There was no charge,<br />
then. The first clerk assured me in no uncertain<br />
terms of the reliability of this outfit, and how this<br />
was "just a slip-up." But Miss May had paid the<br />
same shop even more.<br />
The tour of radio shops<br />
revealed that there is<br />
considerable use of elaborate testing panels.<br />
honest hands, the better of this<br />
In<br />
Rube Goldberg<br />
equipment is helpful in trouble-shooting.<br />
In dishonest<br />
hands, even the best of it can be made to<br />
give any desired diagnosis, as the investigators<br />
discovered in so many of the cases they encountered.<br />
Virtually every shop has on its counter<br />
a smaller machine with rows of mysterious gadgets,<br />
flashing lights, and a dial indicating "Good"<br />
and "Bad." A crooked dealer, by pressing the
Change language