REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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WATCHES 163<br />
CASE 53. Annapolis, Maryland. Only a girl was<br />
in the store. "The watchmaker's out for the day,"<br />
she said. I asked her if she knew anything about<br />
watches. "Not much," she answered.<br />
the matter with this one? How did it<br />
"What is<br />
act when<br />
it went bad?" "Well, it started slipping a little,<br />
then more, until finally it wouldn't wind at all."<br />
"Then I do know your trouble isn't a main-<br />
said. "I do know that much<br />
spring," the girl<br />
about watches. Here,<br />
this wheel is loose.<br />
Maybe<br />
if I tighten this screw it'll be all right. There,<br />
that was the trouble, all right." I offered to pay<br />
her, but she wouldn't take any money. "We never<br />
charge for things like that not<br />
ever,"<br />
she said.<br />
A clerk, not a watch expert, in a Charlotte,<br />
North Carolina, shop, performed the same task<br />
with speed and efficiency, refusing to make a<br />
charge. So did a woman assistant in<br />
Salisbury,<br />
Maryland; so did an eighteen-year-old apprentice<br />
in Austin, Minnesota. This case in Concord,<br />
New Hampshire,<br />
is<br />
exemplary:<br />
CASE 512. This is a fine jewelry house, with a<br />
nice grade of merchandise carefully displayed.
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