REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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VACUUM CLEANERS AND ELECTRIC IRONS 207<br />
visited about half handled the problem instantly<br />
and reasonably; a quarter of them did not, either<br />
charging exorbitantly or telling tall stories; and<br />
another fourth did not get around to looking at<br />
the machine at all, either telling us that they<br />
handled only one make or that we should send it<br />
to a power company.<br />
These somewhat inconclusive<br />
returns appear to rate the repairmen in<br />
these fields considerably above the average.<br />
Unlike the auto investigation, which revealed<br />
that large and impressive garages were less honest<br />
than the small repair shops, we found the situation<br />
here somewhat different. We were seldom<br />
gypped by the big merchandisers.<br />
A good reason as to why the power and electric<br />
companies tend to give capable<br />
if somewhat inaccessible<br />
service was put forth by one repairman<br />
in Wheeling, West Virginia, to whom we took<br />
our "decommissioned" electric iron. He told us:<br />
"Take it to the electric company, they'll<br />
fix it<br />
free, probably give you a cord if you need one.<br />
Those electric irons take more juice than a<br />
cleaner, a washing machine, a radio,<br />
of lights all<br />
and a lot<br />
put together. They use juice, irons<br />
do. So the electric companies like to keep 'em
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