REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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40 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />
that I must take delivery at your door, whereas I've<br />
specified delivery in Pleasantville."<br />
U A11 that will be taken care of," said Levin.<br />
I asked him to "type out a new contract, including<br />
these items, since nothing oral is binding." I knew<br />
it<br />
was perfectly absurd to ask their typists to write<br />
out all that rigmarole, but I wanted to see what<br />
they'd do. In the end I got<br />
scratch-pad then a formal promise,<br />
first a notation on a<br />
written on the<br />
firm's letterhead and signed by the sales manager,<br />
agreeing to all the "oral promises."<br />
Then I signed the contract.<br />
Levin sighed with relief. Then, getting a little confidential<br />
after the others had gone and only Phil<br />
and I were at his desk, he said :<br />
u<br />
Patric, you're one of the toughest customers I've<br />
had in a long time. Most people come in, look at a<br />
car on the floor, see that it's clean, take our word<br />
for it that it's all right, and sign the contract without<br />
reading it. If everybody were like you, my job would<br />
be hell. But I'll tell you, people would have less complaint<br />
about the used cars they buy. Thank heaven<br />
more people aren't like you but they'd be better<br />
off if they were."<br />
I felt pleased. I didn't tell Levin why I was being<br />
so particular. He was a good guy.
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