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REPAIRMEN MAY GYP YOU-1951

"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."

"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."

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134 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />

CASE 51. Salisbury, Maryland. The bill was<br />

marked: "New tube, $1.55." "I'd like to talk to<br />

the man that put it in,"<br />

I said. "You'll have to<br />

wait. He's out for a while," was the answer. I<br />

waited. He came back. "May<br />

I have the old<br />

tube?" I asked. "It was a Zenith." Meanwhile I<br />

saw that he had replaced a tube not the one I<br />

had loosened with one of another make. The<br />

fellow looked all over his shop for a Zenith tube.<br />

Finally he went outside and talked to another<br />

man. Then he came in, went to the shelves where<br />

he keeps his cartons of new tubes,<br />

and from an<br />

already opened carton took a Zenith. // was our<br />

good tube, all right, marked USA, and he<br />

simply had added it to his own stock.<br />

CASE 15. York, Pennsylvania. When I returned<br />

to get the set I found this verdict: "Three tubes<br />

blown out $6.50." "Gosh," I said, "I can't afford<br />

that. I'll have to think it over." So I took<br />

the radio away and inspected<br />

it. The loose tube<br />

had been pushed down into its socket. But now<br />

the set wouldn't play at all; clearly they had<br />

checked it,<br />

found what was wrong, and then<br />

tampered with it. So back went the radio : the re-

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