REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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190 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />
times. I used to be a Hollywood cameraman, and<br />
on location we had to fix our own cameras. Mechanical<br />
principles are the same in all mechanical<br />
devices. Here, this is your trouble,<br />
this loose<br />
link.<br />
It hooks on somewhere. There, that ought<br />
to do it.<br />
No, you don't owe me anything for a<br />
little accommodation like that."<br />
CASE 1 1 8.<br />
Oakland, California. The mechanic<br />
was extremely courteous. "How much do I owe<br />
you?" "Nothing. All I had to do was slip a wire<br />
link back on."<br />
CASE 113. San Francisco, California. "There<br />
wasn't anything wrong with your typewriter. A<br />
little wire that lifts the ribbon had just come unhooked.<br />
We hate to charge for such simple jobs,<br />
but we've got a big overhead, and we can't always<br />
let them go out for nothing. I guess<br />
we'll call it<br />
square for fifty cents."<br />
The problem was simple and fair enough, as<br />
simple and fair as tightening<br />
a loose screw in a<br />
door hinge. And here are some of the field<br />
reports<br />
of what happened. They happened, as<br />
all fields we have studied, more often to the<br />
in
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