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Phrases to<br />
de-escalate conflict<br />
When emotions are running high, how we express<br />
ourselves can help keep difficult conversations<br />
productive and kind. Try using these phrases to<br />
keep the peace, without neglecting your needs<br />
I don’t feel<br />
comfortable<br />
responding to that<br />
now, I need some<br />
time to think it over<br />
My understanding of what<br />
you’re saying is…<br />
I appreciate that<br />
you’re willing to have<br />
this conversation<br />
with me<br />
Is this something that we<br />
need to agree on?<br />
I’m curious<br />
as to why<br />
you feel<br />
that way?<br />
It’s important that I set<br />
boundaries, and that<br />
you respect them<br />
Does what I’m saying<br />
sound reasonable<br />
to you?<br />
I would prefer<br />
to return to this<br />
conversation when<br />
we’re both feeling<br />
less emotional<br />
I would prefer it if we both tried to<br />
keep a calm tone during this talk<br />
I’m here to<br />
listen to you,<br />
and then I<br />
would like you<br />
to listen to me<br />
84 | September <strong>2021</strong> | <strong>happiful</strong>.com
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