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iesy Repository GmbH - Irish Stock Exchange

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Business of ish<br />

Products and Services<br />

ish’s core business is the provision of basic cable television services in North Rhine-Westphalia, Germany. ish also<br />

offers its premium cable television services, high speed Internet access, and voice-over-Internet telephony services.<br />

The following chart sets forth certain unaudited information related to ish’s operations:<br />

169<br />

As of and for the<br />

years ended<br />

December 31,<br />

As of and for the<br />

three months ended<br />

March 31,<br />

2003 2004 2004 2005<br />

Subscriber information (’000s, except percentages and ARPUs)<br />

Homes passed (1) 6,544 6,544 6,544 6,544<br />

Total basic cable subscribers (2) 4,048 4,096 4,128 4,021<br />

% penetration 62% 63% 63% 63%<br />

Residential (3) 1,262 1,244 1,260 1,222<br />

Business (4) 1,488 1,410 1,447 1,403<br />

Strategic accounts (2)(5) 1,298 1,442 1,422 1,396<br />

Premium cable television subscribers 18 43 26 60<br />

High speed Internet 10 16 10 19<br />

Telephony 3 5 3 7<br />

Total RGUs 4,079 4,160 4,167 4,107<br />

Basic cable ARPU(€) (2) (6) 7.52 7.36 7.13 7.21<br />

Adjusted basic cable ARPU(€) (7) 7.39 — 7.36 —<br />

Premium cable television ARPU(€) (8) 6.20 8.02 5.60 7.29<br />

High speed Internet ARPU(€) (9) 37.75 33.07 38.22 28.97<br />

Telephony ARPU(€) (10) 25.11 25.11 25.75 26.62<br />

(1) ish calculates homes passed based on ish’s estimate of the number of potential subscribers who are passed by its<br />

network and to whom ish can offer its cable television services.<br />

(2) Does not include 135,000 Tele Columbus subscribers as of December 31, 2003, which were added to ish’s subscriber<br />

number in 2004, when its contract with Tele Columbus was renegotiated.<br />

(3) Residential subscribers typically represent accounts with single dwelling units.<br />

(4) Business customers typically represent accounts with multiple-dwelling units and encompass mainly landlords, small<br />

and medium housing associations and local Level 4 operators.<br />

(5) Strategic accounts encompass professional and other large Level 4 operators and large housing associations and<br />

represent customers outside of ish’s standard terms and conditions. ish includes signal delivery services provided to ish<br />

KS in this category.<br />

(6) Calculated by dividing basic cable subscription revenues (including installation fees, but excluding carriage fees) for a<br />

period by the average number of basic cable subscribers for that period and the number of months in that period.<br />

(7) ish’s basic cable ARPU number for the year ended December 31, 2003 adjusted to include approximately 135,000 Tele<br />

Columbus subscribers.<br />

(8) Calculated by dividing its premium cable television subscription revenues (including installation fees, but excluding<br />

carriage fees) for a period by the average number of its premium cable television subscribers for that period and the<br />

number of months in that period.<br />

(9) Calculated by dividing high speed Internet subscription revenues (including installation fees) for a period by the<br />

average number of high speed Internet subscribers for that period and the number of months in that period.<br />

(10) Calculated by dividing telephony subscription revenues for a period by the average number of telephony subscribers<br />

for that period and the number of months in that period.<br />

Basic Cable Television<br />

As of March 31, 2005, ish’s network passed approximately 6.5 million homes, of which approximately 4.0 million<br />

were connected and subscribed to ish’s services. ish’s basic cable television services account for approximately 84.8% of<br />

ish’s total revenues for the three months ended March 31, 2005. The majority of ish’s customers subscribe to a basic analog<br />

programming package consisting of an average of 33-36 channels (depending on the region served) and up to 35 radio<br />

channels.

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