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NIGERIA Invest in 2012-13 - Newsdesk Media

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How Airtel is sett<strong>in</strong>g the pace <strong>in</strong> Nigeria<br />

Bharti Airtel has brought a breath of<br />

fresh air to the market s<strong>in</strong>ce it took over<br />

the re<strong>in</strong>s <strong>in</strong> Nigeria 18 months ago, promis<strong>in</strong>g<br />

to take the country’s telecoms <strong>in</strong>dustry to a<br />

higher level. � e network has demonstrated<br />

uncommon commitment to subscribers, with<br />

excit<strong>in</strong>g o� er<strong>in</strong>gs that have s<strong>in</strong>ce rede� ned<br />

the scheme of th<strong>in</strong>gs <strong>in</strong> the market and<br />

consistent tari� reductions that truly empower<br />

subscribers to talk more than ever before.<br />

With rapid growth of over 20 per cent <strong>in</strong> its<br />

market share <strong>in</strong> less than 19 months, Airtel is<br />

build<strong>in</strong>g a concrete foundation as it <strong>in</strong>creases<br />

its <strong>in</strong>vestments to over $700 million with<strong>in</strong> the<br />

� rst year of operation.<br />

A bouquet of excit<strong>in</strong>g o� ers<br />

and human k<strong>in</strong>dness<br />

True to its brand promise and aspiration,<br />

Airtel has ensured that mobile users enjoy<br />

very a� ordable call rates. Its pioneer<strong>in</strong>g<br />

approach to price cuts has meant that it has<br />

cont<strong>in</strong>ually been � rst to implement a series<br />

of sometimes unsettl<strong>in</strong>g, surprise price cuts<br />

across all networks. Airtel’s goal is to meet<br />

every <strong>in</strong>dividual’s communication needs and to<br />

give each member of society across Nigeria the<br />

opportunity to enjoy telecoms services.<br />

Airtel changed the face of market<strong>in</strong>g,<br />

pric<strong>in</strong>g and tari� structure <strong>in</strong> the Nigerian<br />

telecoms sector when it announced the launch<br />

of 2Good. � is was on 1 December 2010,<br />

barely two weeks a� er the launch of the Airtel<br />

brand <strong>in</strong> Nigeria. � e 2Good o� er, <strong>in</strong> the<br />

Airtel’s goal is to meet<br />

every <strong>in</strong>dividual’s<br />

communication needs<br />

and give everyone the<br />

opportunity to enjoy<br />

telecoms services<br />

words of many telecoms pundits, was not just<br />

revolutionary <strong>in</strong> design and bene� ts but created<br />

a real stir as it shook the very foundations of<br />

the country’s telecommunications landscape.<br />

� e company followed the launch of 2Good<br />

with 2Good Extra, which extended 2Good<br />

bene� ts to post-paid customers. In a short<br />

period, Airtel delighted Nigerians with<br />

several o� er<strong>in</strong>gs such as Big Family, Big<br />

Family Extra, 2SIMS, Easy Recharge (Wazobia<br />

Recharge), My Airtel My O� er, SPOC packages<br />

for SMEs and post-paid customers and Club 10,<br />

among several others.<br />

Airtel’s bus<strong>in</strong>ess operation <strong>in</strong> Nigeria has<br />

also had a recognisable human face throughout<br />

its one year of operation. With its Corporate<br />

Social Responsibility strategy and focus on<br />

education, the company has demonstrated<br />

uncommon commitment to its CSR vision.<br />

With<strong>in</strong> three months, Airtel built, furnished<br />

and handed over a multi-million naira sixblock<br />

classroom - Oremeji Primary School 2,<br />

<strong>in</strong> Tolu Complex, Ajegunle - as part of its<br />

adopt-a-school project. � e facility came<br />

complete with blackboards, desks and chairs,<br />

uniforms and textbooks for all the pupils.<br />

Awards and recognition<br />

S<strong>in</strong>ce 2003, when awards � rst started <strong>in</strong> the<br />

telecommunications sector, the company has<br />

consistently taken home the Best Customer<br />

Care Operator of the Year awards - to the<br />

admiration of her loyal consumers and partners.<br />

Conclusion<br />

� e Airtel story is synonymous with the story<br />

of telecommunications <strong>in</strong> Nigeria. It has<br />

been quite revolutionary on all fronts. Airtel<br />

has ma<strong>in</strong>ta<strong>in</strong>ed its � agship status of be<strong>in</strong>g<br />

the � rst <strong>in</strong> virtually all key elements <strong>in</strong> the<br />

market, driv<strong>in</strong>g prices to an excit<strong>in</strong>g all-time<br />

low, while provid<strong>in</strong>g extremely <strong>in</strong>novative<br />

o� er<strong>in</strong>gs to consumers.<br />

Head O� ce: Airtel Networks Limited<br />

Plot L2, Banana Island,<br />

Ikoyi, Lagos<br />

Tel: +234(0)8221901500 – 3<br />

www.ng.airtel.com

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