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Secrets of the eBay

Secrets of the eBay

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4 <strong>Secrets</strong> <strong>of</strong> <strong>the</strong> <strong>eBay</strong> Millionaires<br />

What’s So Special About PowerSellers?<br />

The most successful sellers on <strong>eBay</strong> are <strong>the</strong> ones who are designated PowerSellers—<br />

entrepreneurs who have generated at least $1,000 in gross sales on <strong>eBay</strong> for three consecutive<br />

months, and who maintain a high positive feedback level. Within <strong>the</strong> PowerSeller designation,<br />

<strong>the</strong>re are five levels; those at <strong>the</strong> Gold, Platinum, or Titanium level are <strong>the</strong> elite. These<br />

individuals—sellers who have become millionaires or are in <strong>the</strong> process <strong>of</strong> making <strong>the</strong>ir<br />

first million—also focus on <strong>the</strong>ir business as a business. It’s not a hobby or a way to make<br />

some extra spending cash. They have a business plan; <strong>the</strong>y set sales goals; <strong>the</strong>y cultivate<br />

relationships with <strong>the</strong>ir customers and <strong>the</strong>ir suppliers; <strong>the</strong>y are constantly on <strong>the</strong> lookout<br />

for new s<strong>of</strong>tware tools <strong>the</strong>y can use to find buyers or conduct more transactions in a given<br />

period <strong>of</strong> time.<br />

The “<strong>eBay</strong> millionaires” realize that on <strong>eBay</strong>, as in o<strong>the</strong>r areas <strong>of</strong> e-commerce, businesses<br />

succeed by focusing on <strong>the</strong> customer’s needs and meeting those needs as efficiently as possible.<br />

They know that <strong>eBay</strong> shoppers want bargains, <strong>the</strong>y want a convenient shopping experience, and<br />

<strong>the</strong>y want a vendor <strong>the</strong>y can trust—just <strong>the</strong> same kinds <strong>of</strong> things that businesses have always<br />

known. You have to start thinking like a committed, successful <strong>eBay</strong> seller; before too long,<br />

you’ll be one yourself.<br />

<strong>eBay</strong>’s requirements for earning <strong>the</strong> coveted PowerSeller designation are<br />

spelled out at http://pages.ebay.com/services/buyandsell/powerseller/<br />

criteria.html.<br />

How Phil Leahy Chose an Area <strong>of</strong> Specialty<br />

How do PowerSellers like Phil Leahy, who now has a combined feedback<br />

rating <strong>of</strong> more than 35,000, get started? The actual circumstances vary. In some<br />

cases, wholesale sellers who have been supplying clothing or o<strong>the</strong>r items to<br />

a small group <strong>of</strong> retail merchants realize that <strong>the</strong>y can start selling directly<br />

to <strong>the</strong> public on <strong>eBay</strong>. In o<strong>the</strong>r cases, people who are dissatisfied with <strong>the</strong>ir<br />

current circumstances look for a way to apply <strong>the</strong>ir knowledge and ambition to<br />

making money on <strong>eBay</strong>: stay-at-home moms realize that <strong>the</strong>y have <strong>the</strong> time to<br />

make some extra money “on <strong>the</strong> side”; <strong>of</strong>fice workers who spent <strong>the</strong>ir energy<br />

in business for someone else decide to go into business for <strong>the</strong>mselves.<br />

Whatever <strong>the</strong> circumstances, all <strong>of</strong> <strong>the</strong> successful <strong>eBay</strong> sellers start<br />

with <strong>the</strong> realization that <strong>the</strong>y can do things differently: The status quo isn’t<br />

sufficient for <strong>the</strong>m anymore. Not only that, but <strong>the</strong>y sense that <strong>eBay</strong> can<br />

provide <strong>the</strong>m with a way to change <strong>the</strong>ir lives. With millions <strong>of</strong> sellers on<br />

<strong>eBay</strong> all over <strong>the</strong> world, <strong>the</strong>re are millions <strong>of</strong> different stories describing how<br />

this “Aha!” moment turns into a concrete plan <strong>of</strong> action. But for most <strong>of</strong> <strong>the</strong><br />

sellers I’ve interviewed for this and previous <strong>eBay</strong> books, it starts with a little

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