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Secrets of the eBay

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CHAPTER 3: Connect with Your Customers 55<br />

He started looking at <strong>eBay</strong> as a potential market for his employer’s<br />

safety footwear and protective clothing products. “I remember thinking,<br />

I wonder if <strong>the</strong>re’s a market for selling o<strong>the</strong>r things on <strong>eBay</strong>. I spent weeks<br />

scouring <strong>the</strong> Internet, looking at every market and dozens <strong>of</strong> B2B web<br />

sites. I always wanted to buy a nicer pen than a BIC. I bought a Parker<br />

Jotters I used to pick up for around $2. The interesting thing that struck<br />

me was <strong>the</strong> Montblanc Writer’s Edition ballpoint pen. The first one ever<br />

produced was named after <strong>the</strong> writer Ernest Hemingway. I found an online<br />

distributor who had 550 pieces left over in a warehouse on Long Island.<br />

I bought one as a trial and put it up for sale on <strong>eBay</strong>. It sold for $450. Then<br />

I made a deal to buy 150 <strong>of</strong> <strong>the</strong>m with an option to buy <strong>the</strong> remainder in<br />

30 days. I had <strong>the</strong>m shipped C.O.D. I wasn’t home when <strong>the</strong>y were delivered<br />

so my wife handed <strong>the</strong> UPS driver a check for $27,000, but only after she<br />

insisted on opening every box and making sure <strong>the</strong> pens were actually in<br />

<strong>the</strong>re. I started selling <strong>the</strong>m through Thanksgiving <strong>of</strong> 1999. I sold <strong>the</strong>m for<br />

$400 to $500 each.”<br />

The story sounds pretty straightforward, but <strong>the</strong>re’s more to it than<br />

meets <strong>the</strong> eye. Drew did a lot <strong>of</strong> work to begin with. He investigated <strong>eBay</strong><br />

for hours on end during his personal time; <strong>the</strong>n he experimented with<br />

some trial sales. He hit on a product that was easy to store and ship. “You<br />

have to evaluate <strong>the</strong> marketplace and decide on a strategy,” he explains.<br />

“Now, I saw on that deal a good pr<strong>of</strong>it margin. Pens don’t take up a lot <strong>of</strong><br />

space. These things were sold in limited edition quantities. I decided to buy<br />

enough so I could effectively corner a market.”<br />

After selling Montblanc pens for a while, he got to know <strong>the</strong> marketplace<br />

better, and hit on a brand <strong>of</strong> pen that was even harder to find and sold in<br />

smaller quantities. There was also <strong>the</strong> chance for an even bigger pr<strong>of</strong>it<br />

margin. “The company that makes Michel Perchin pens was located in<br />

St. Louis. I flew to St. Louis and had a meeting with <strong>the</strong> owner. I was<br />

fascinated by his pens. They were beautiful objects made from precious<br />

materials in countries known for <strong>the</strong>ir craftsmanship. There was English<br />

sterling silver engraving and enamel. The pen nibs were made in Germany<br />

from 18K gold.”<br />

Perchin pens aren’t sold as widely as Montblanc; <strong>the</strong>y are found<br />

primarily in pen stores and are also sold by retailers who specialize in<br />

writing implements. The Perchin web site (http://www.michelperchin<br />

.com, Figure 3-2) doesn’t <strong>of</strong>fer pens directly to <strong>the</strong> public. In o<strong>the</strong>r words,<br />

it’s an ideal situation for an enterprising <strong>eBay</strong> seller.

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