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Français/English - Arab Banking Corporation, ALGERIA

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Review of Operations<br />

l A second training course entitled “Credit Culture Transformation<br />

(CCT)” was held on corporate customer credit analysis, including<br />

e-learning, financial performance and credit risks.<br />

THE BANK’S FUNDAMENTAL OBJECTIVES<br />

l To assure optimum profitability for shareholders;<br />

l To attract customers and make them loyal in order to increase<br />

its market share;<br />

l To support and promote the bank’s personnel, to make them<br />

loyal staff members;<br />

l To define a medium term 2011/2015 strategy to assure<br />

continuous growth and make significant margins;<br />

l To offer new products and ensure a better quality of service;<br />

l To extend its network and its area of intervention;<br />

l To reinforce the granting of loans to companies;<br />

l To optimise the bank’s human and logistics resources;<br />

l To comply with and ensure compliance with banking ethics and<br />

regulations.<br />

CORPORATE FINANCING – CORPORATE BANKING<br />

By opening 5 new branches, including one in Annaba and<br />

another in Bejaia, two of the country’s major industrial and<br />

commercial centres, we are targeting new “Corporate” customers<br />

by being closer to them to offer them our services.<br />

In the year 2012, with a greater focus on business and a more<br />

sustained appetite in terms of risk, as well as a reorganisation of<br />

the Corporate department to have greater focus on business, the<br />

Corporate segment and, its underlying, Trade Finance, continue<br />

to be a real driving force for the bank’s business, with the<br />

consolidation of their position within the bank.<br />

The Corporate segment saw a very significant increase in its<br />

level of business. Thus, credit volumes reached the amount of<br />

DZD19,092 million, compared to DZD12,901 million in 2011.<br />

This increase in volume generated revenue of DZD1,212 million<br />

whereas this only amounted to DZD848 million in 2011.<br />

Indirect commitments, namely sureties and other guarantees,<br />

for their part, increased to DZD13,787 million, compared to<br />

DZD10,680 million in 2011. This volume generated revenue of<br />

around DZD131 million, whereas it only amounted to DZD63<br />

million in 2011.<br />

TRADE FINANCE<br />

In 2012, ABC Algeria had to open 2,950 Documentary Credits<br />

for a volume of USD806 million, i.e. down by 2.5% in number<br />

and 0.5% in volume. It had to process 3,522 documents for<br />

an amount of USD836 million and settle 3,670 Documentary<br />

Credits for an amount of USD851 million. It also settled 1,068<br />

Documentary Remittances for a volume of USD122 million,<br />

a significant increase compared to last year. As regards<br />

International Guarantees, ABC Algeria received 119 for a volume<br />

of USD89 million, i.e. practically the same level as for 2011 in<br />

volume, but down in terms of number.<br />

Furthermore, it issued 11 Export Counter-Guarantees for an<br />

amount of USD275,000.00.<br />

With regard to the earnings of this segment, it generated, for<br />

direct products alone, DZD696 million, whereas this figure was<br />

DZD649 million in 2011.<br />

RETAIL BANKING<br />

ABC Algeria has been developing the retail individuals market<br />

since 2006. It aims to boost it by diversifying its range of<br />

products. Several approaches were initiated in order to respond to<br />

the specific demand of this category of customers.<br />

The year 2012 was particularly rich in events to improve property<br />

loans in order to offer a wider range of products, but also to<br />

facilitate and have better control over granting these types of<br />

loans. The annual reviews of the property loan (SOUKNA) and<br />

BFS (SANAD) products also enabled the bank to make radical<br />

changes in view of supporting a high intensity sales strategy<br />

for the coming years. Thus, the range of SOUKNA property loans<br />

was increased with new types, particularly land purchase and<br />

construction/extension. Today, the SOUKNA products respond to<br />

almost all property financing needs and enable ABC Algeria to<br />

become a first-choice partner for these types of loans.<br />

The SOUKNA range has 5 sub-products:<br />

1. Purchase of property<br />

2. Purchase of land<br />

3. Construction/extension<br />

4. Mortgage refurbishment<br />

5. Mortgage-free refurbishment<br />

With Regard to business sectors, the year 2012 was characterised<br />

by a significant growth in our financing for automotive industry<br />

players and the putting in place of a loan of almost DZD4<br />

billion (USD50 million) for a property development company.<br />

Furthermore, our distinctive services for leasing companies<br />

matured to make ABC Algeria a first-choice partner for this type<br />

of establishment.<br />

Finally, in 2012, the bank opened up 1,264 Corporate accounts,<br />

compared to 548 accounts last year, which means a 131%<br />

growth rate.<br />

17

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