Dragon NaturallySpeaking 12 Administrator Guide - Nuance

Dragon 12 Administrator Guide
Testing and troubleshooting an HTTP
connection
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Once you have supplied all the necessary information needed to connect to your HTTP server,
press the Test Connection button. The Test Connection button tests the connection to your
HTTP server based on the information you supplied in the Roaming User Network Location and
HTTP Settings dialog boxes.
Troubleshooting test connections
The table below lists the possible messages you might receive after pressing the Test Connection
button.
Message Solution
Connection test successful! n None—test successful.
Could not connect to the
network location.
Could not copy a file to the
network location
Could not create a directory
on the network location
Could not delete a file from
the network location
Could not delete a directory
from the network location
Could not copy files into a
directory created on the network
location
Could not list the contents
of a directory created on the
network location
Contents of newly created
directory TempDir were
incorrect
n Check spelling and syntax of the HTTP address in the HTTP Settings
dialog.
n Check your local network for problems.
n Check create and write privileges on the server
n WebDav Server not installed or active. For more information, see
Configuring Internet Information Services and WebDAV for HTTP
Roaming.
n Check the create directory privileges on the server for the Master
Roaming directory.
n Check the privileges for creating sub-directories under the Master
Roaming directory.
n Check permissions on the Master Roaming directory. The end-user
must have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
n Check permissions on the Master Roaming directory. The end-user
must have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
n Check permissions on the Master Roaming directory. The end-user
must have read, write, and modify privileges.
n Check for authentication time-out on your server.
n Check your local network for problems.
n Check permissions on the Master Roaming directory. The end-user
must have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
n Caused by an incomplete directory listing. Try again. If the problem
persists, check the condition of your network.