Australia Post Annual Report 2008–09
Australia Post Annual Report 2008–09
Australia Post Annual Report 2008–09
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I (continued)<br />
interest 11, 57<br />
interest rate swap contracts: see swap contracts<br />
interest rates 11, 45<br />
internal control framework 44<br />
international couriers: see Express Courier International<br />
international logistics: see Sai Cheng Logistics International<br />
international parcels service (see also Click and Send) 7, 30<br />
inventories 64<br />
investment properties 57, 62, 63<br />
iPrint 5<br />
IT Group 39<br />
J<br />
joint ventures/jointly 5, 80, 11n, 12, 29, 32, 54, 55, 56, 58, 59,<br />
controlled entities 61, 62, 65, 71, 73, 75, 76, 78<br />
L<br />
labour productivity 10, 11<br />
land and buildings 58<br />
leases 62, 63<br />
letters (see also volumes)<br />
automated sorting of 19<br />
delivery of 3, 6, 13, 15, 40, 120, 121, 131<br />
domestic 10, 12<br />
international 19<br />
viability and relevance of 3, 20<br />
letters business/& associated service(s) 4, 8, 9, 10, 12, 15, 17–21, 129<br />
liabilities 55<br />
licensed collectibles 26<br />
licensed post offices (LPOs) 23, 24<br />
Licensee Advisory Council (LAC) 23<br />
licensees 5, 8, 23, 38, 43<br />
liquidity risk 116<br />
list rental services 4<br />
loans 63<br />
Local Area Mail Made Easy 19<br />
logistics business/services 9, 10, 32<br />
(see also international logistics; parcels & logistics business)<br />
long-service leave 62, 69, 87, 96, 97<br />
lost-time injuries / LTIFR 13, 40<br />
M<br />
mail articles handled 7, 130<br />
Mail Channel Response Devices 18<br />
mail delivery performance: see letters, delivery of<br />
mail marketing 16<br />
mail network 20, 127<br />
Mail Redirection & Mail Holding Services 20<br />
mailroom services (see also Decipha) 6, 19, 20<br />
make-good provisions 62<br />
Messenger <strong>Post</strong> Couriers 30, 41, 68, 85<br />
money orders & transfer services 4, 24, 26<br />
motorcycle safety 40<br />
MYER one 21<br />
N<br />
National Change of Address service 18, 20<br />
New Directions 33<br />
non-English speaking backgrounds, employees from 39<br />
Notes to and Forming Part of the Financial <strong>Report</strong> 60–109<br />
O<br />
occupational health and safety 39, 40, 44, 121, 122, 123<br />
Occupational Health and Safety Act 1991 (Cwlth) 122<br />
online trading 27, 28, 29, 30<br />
operating leases 62, 72<br />
organisational structure 48<br />
ourcommunity.com.au 19<br />
outlets, corporate 125<br />
outlets, retail 7, 12, 13, 15, 126–7<br />
P<br />
packaging products 4, 23, 38<br />
Parcel <strong>Post</strong> 29<br />
parcels, business-to-business 12<br />
parcels, domestic 12, 29<br />
parcels, international 12, 29<br />
parcels & logistics business/services 4, 8, 9, 10, 15, 29–33, 58n,<br />
91, 92, 93, 94, 121, 122<br />
passport services 4, 6, 12, 23, 24<br />
payroll tax 72<br />
pensions/post-employment benefits 69<br />
people management 39<br />
performance against targets 13<br />
philatelic products and services 12, 26<br />
plant and equipment 55, 57, 58, 66, 72, 82, 83, 93, 108<br />
<strong>Post</strong> eParcel 9, 12, 29<br />
<strong>Post</strong> Logistics 5, 32, 68, 77, 78n, 85, 88n<br />
<strong>Post</strong>Master program 19<br />
post office boxes 4<br />
postage rate: see basic postage rate<br />
postal agents 38<br />
postal outlets: see retail outlets<br />
<strong>Post</strong>billpay 16, 24<br />
print management: see iPrint<br />
PrintSoft 5, 12, 17, 19, 68, 77, 85<br />
priorityCustomer program 24<br />
privacy compliance 45<br />
productivity 9<br />
profiling and segmentation services 4<br />
profit<br />
after-tax 6, 10, 11, 54, 56, 62, 64, 73, 88,<br />
89, 90, 92, 93, 102, 104, 117<br />
before-tax 9, 10, 11, 13, 54, 64, 73, 78, 117, 121, 125<br />
retained 55, 79, 88, 89, 99<br />
profit and loss 62, 63, 64, 65, 66, 67, 68, 100, 101<br />
promotional mail 17, 18<br />
promotional planning, retail 26<br />
property, plant and equipment 57<br />
property portfolio and purchases 129<br />
Prospect File 18<br />
protected service 19<br />
<strong>Australia</strong> <strong>Post</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2008–09</strong> | Financial and statutory reports 133