Australia Post Annual Report 2008–09

We handled 5.3 billion
items of mail and
delivered to 10.7 million
Australian addresses.
See page 128.
A sustainable future
We introduced our first enterprise-wide corporate responsibility
strategy, resulting in significant changes to the way we manage the
social, environmental and economic impacts of our business. Part of
this improved approach is the introduction of a separate corporate
responsibility report, in addition to this annual report. See page 37.
We paid $499.5 million in
rates and taxes, and paid the
Commonwealth Government
a dividend of $427.8 million.
See pages 11 and 91.
We served around a
million customers every
business day in our
4,433 retail outlets.
See page 23.
The Stamp of Australia
Two hundred years of Australia’s postal service was
celebrated in The Stamp of Australia, a two-part documentary
that screened on The History Channel and was later released
on DVD. There was also a companion book of the same name,
published by Allen & Unwin.
Online innovation
The Click and Send service was launched, enabling our suite
of international parcels services to be processed online, including
documentation, payments and the option of courier pickup and
management of shipment details. This service will be rolled out
to our domestic parcels services in 2009–10. See page 30.
Australia Post Annual Report 2008–09 | Report of operations 07