Australia Post Annual Report 2008–09

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36 1965 Sorting large letters at the Adelaide Mail Exchange. 2009 Modern technology allows us to move thousands of parcels every business day. Australia Post Annual Report 2008–09 | Report of operations
Corporate responsibility Highlights of 2008–09 The Australia Post board endorsed our first enterprise-wide corporate responsibility strategy. We donated $1 million to the Red Cross Victorian Bushfire Appeal and collected $4.8 million in public donations via our retail outlets. Our total greenhouse gas emissions fell by 2 per cent. We contributed $4.3 billion to the economy in labour and operating expenses, and employed 35,509 people. This was a landmark year at Australia Post, not only because of our 200-year milestone but also in terms of adopting a more strategic, rigorous approach to corporate responsibility issues. At the heart of all that we do is our nationwide team of people who have literally millions of personal interactions with our customers every day. Their commitment to Australia Post is a fundamental aspect of our business performance and brand strength, now and into the future. Corporate responsibility strategy In October 2008, the board of Australia Post endorsed our first enterprise-wide corporate responsibility strategy. The introduction of this strategy and a more formal approach to corporate responsibility governance has resulted in major changes in the way we are managing the social, environmental and economic impacts of our business. The vision of our corporate responsibility strategy is to contribute “every day for a sustainable tomorrow” and our stated desire is to “be recognised as a corporation and workforce that creates success via sustainable business practices”. The strategy is underpinned by the following seven goals: 1 Minimise our environmental footprint. 2 Invest in the communities where we operate and where our people live and work. 3 Offer responsible and valued products and services. 4 Integrate sustainable sourcing across our supply chain. 5 Engage our workforce to apply sustainability practices. 6 Understand and be responsive to our stakeholders’ needs and expectations. 7 Ensure effective governance and reporting. Our corporate responsibility report This year, in accordance with our seventh strategic goal – to ensure effective governance and reporting – we have produced our first stand-alone corporate responsibility report. This is also the first year in which our corporate responsibility reporting aligns with the Global Reporting Initiative’s sustainability reporting framework. To read a full account of Australia Post’s corporate responsibility performance in 2008–09, please refer to the Australia Post Corporate Responsibility Report 2008-09, which is being released in conjunction with this annual report. Our corporate responsibility report can be viewed online at: auspost.com.au/cr Australia Post Annual Report 2008–09 | Report of operations 37
Page 1 and 2: 1809 2009 Australia Post Annual Rep
Page 3 and 4: Over the past 200 years, Australian
Page 5 and 6: Our business Celebrating 200 years
Page 7 and 8: For 200 years, we have developed ou
Page 9 and 10: We handled 5.3 billion items of mai
Page 11 and 12: Our business Managing Director’s
Page 13 and 14: Mail volumes m 6,000 5,000 4,000 3,
Page 15 and 16: Our business Performance against ta
Page 17 and 18: Core businesses Australia’s posta
Page 19 and 20: Core businesses Letters & associate
Page 21 and 22: Collaborative solutions across the
Page 23 and 24: Rewarding customer loyalty Australi
Page 25 and 26: Core businesses Agency services & r
Page 27 and 28: 1968 Behind the front counter of th
Page 29 and 30: Sending home comforts to the world
Page 31 and 32: Core businesses Parcels & logistics
Page 33 and 34: 1936 Transporting mail from the SS
Page 35 and 36: Expanding Business, Naturally When
Page 37: Corporate responsibility From a wor
Page 41 and 42: Employment by occupation % Administ
Page 43 and 44: 1950s A postie delivering mail in s
Page 45 and 46: Human Resources Committee Incorpora
Page 47 and 48: Treasury A comprehensive and pruden
Page 49 and 50: Mark Darras LLM, BA LLB, BEd Direct
Page 51 and 52: Contents - Financial and statutory
Page 53 and 54: Statements by directors for the yea
Page 55 and 56: Australia Post Annual Report 2008-0
Page 57 and 58: Balance sheet as at 30 June 2009 No
Page 59 and 60: Cashflow statement for the year end
Page 61 and 62: Schedule of contingencies as at 30
Page 63 and 64: Reference Title Nature of change to
Page 65 and 66: Where settlement of any part of the
Page 67 and 68: (iii) Translation of group companie
Page 69 and 70: (ii) Held-to-maturity investments N
Page 71 and 72: is increased to its recoverable amo
Page 73 and 74: 2 Revenues and other income Revenue
Page 75 and 76: 4 Finance costs Bonds (1) Interest
Page 77 and 78: 5 Income tax (continued) (e) Unreco
Page 79 and 80: 9 Non-current assets - trade and ot
Page 81 and 82: 11 Investments in jointly controlle
Page 83 and 84: 12 Superannuation (continued) (v) C
Page 85 and 86: 13 Analysis of property, plant & eq
Page 87 and 88: 15 Investment properties Opening ba
Page 89 and 90:
20 Provisions Current provisions An
Page 91 and 92:
22 Analysis of total equity (contin
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24 Dividends paid Final ordinary di
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26 Segment information (continued)
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27 Key management personnel remuner
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27 Key Management personnel remuner
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28 Related parties (continued) Tran
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29 Financial and capital risk manag
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32 Corporate information The financ
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Auditor-General’s report - perfor
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Domestic letter service monitor for
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Survey certification for the year e
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Reserved/non-reserved services for
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Australian Postal Corporation Act 1
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Statutory reporting requirements fo
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Consultative arrangements The Stake
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Australia Post - the statistics for
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5 Mail delivery network Private hou
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9 Overall letter service performanc
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Index Australia Post Annual Report
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I (continued) interest 11, 57 inter
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Contact details Australia Post Head
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Stamp gallery 2008-09 Australia Pos
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AAT: International Polar Year 2007-
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Australia Post Annual Report 2008–09

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