Australia Post Annual Report 2008–09

Core businesses
Australia’s postal service was founded 200 years ago so that mail in the fledgling colony of New South Wales
could be reliably sent and received. The reliable delivery of mail is still at the heart of what we do, but our
network and our products and services have expanded dramatically since 1809. Essentially, Australia Post
has three core businesses – delivering letters, handling parcels and operating retail outlets. Tens of thousands
of people keep our diverse operations humming. From collection to delivery, many hands ensure that letters
arrive promptly at 10.7 million Australian addresses – and counting. Others provide a diverse range of products
and services at 4,433 retail outlets, from the big cities to the smallest country towns. More and more of our
people and partners deliver increasingly important parcel and logistics services across the nation and around
the globe. From humble beginnings in 1809, Australia Post has grown to become one of the world’s most
successful postal enterprises.
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