Australia Post Annual Report 2008–09

Our business
Performance
against targets
2008–09 Targets
Financial
Revenue base of $5.24 billion. We earned revenue of $4.99 billion.
Profit before tax of $575.1 million. We made a before-tax profit of $380.9 million.
Return on average operating assets of 17.8 per cent. We achieved a return on average operating assets of 12.2 per cent.
Return on equity of 24.6 per cent. 1 We achieved return on equity of 15.4 per cent. 1
Service
Deliver 94 per cent of domestic letters on time. We delivered 95.5 per cent of domestic letters on time.
Maintain 4,000 retail outlets, including
2,500 in rural and remote areas.
We maintained 4,433 retail outlets, with 2,541
of these in rural and remote areas.
Maintain 10,000 street posting boxes. We maintained 16,055 street posting boxes.
People
Achieve attendance rates of 94.4 per cent. We achieved attendance rates of 94.6 per cent.
Reduce our lost-time injury frequency rate to 6.6. We sustained 7.1 lost-time injuries per million work hours.
Achieve employment of 605 Indigenous Australians
(including trainees).
1 Return on equity excludes the corporation’s superannuation assets.
2008–09 Performance
We employed 605 Indigenous Australians (including 33 trainees)
(1.7 per cent of our total workforce).
Australia Post Annual Report 2008–09 | Report of operations 13