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S&T Country Report - Albania - WBC-INCO Net

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Cluster members and MCA staff took part in the launch of the tourism portal<br />

http://www.exploringmacedonia.com in January 2005. The Cluster assisted with<br />

research, contacts, preparation, content and overall development of the portal, which<br />

was developed by e-BIZ project and a local IT company. The portal serves as a onestop-shop<br />

for booking tourist experiences in FYR of Macedonia.<br />

Industry/Sector (technology area): Tourism<br />

International activities: Not available<br />

Name of<br />

initiative:<br />

IT Cluster<br />

Contact: Not available<br />

Email: Not available<br />

Website: http://www.mca.org.mk/index_en.htm<br />

The IT Cluster is working on positioning FYR of Macedonia as an outsourcing<br />

destination for software development, with special emphasis on the European<br />

market, utilizing its competitive advantages - extremely high skill base, short time<br />

span for product development and delivery to any European country. The<br />

establishment of two consortia (MacedoniaIT and ITSM Group) was an important<br />

milestone in the Cluster’s work. Within this framework, more than 100 people were<br />

trained in business-to-business telemarketing skills and more than 80 meetings with<br />

prospective clients in Vienna, Zurich and London were held.<br />

Eight cluster members formed ‘MacedoniaIT’ to focus on software for the services<br />

sector, such as banking. Following in their footsteps, ‘ITSM Group’ with five<br />

members was formed around document management applications.<br />

With MCA assistance, the consortia established policies for joint marketing, decision<br />

making and sharing contracts and eventually hired sales representatives. They<br />

received “cold call” training and learned how to do more effective follow up with<br />

potential clients.<br />

Industry/Sector (technology area): ICT, High-Tech<br />

International activities: Not available<br />

Name of<br />

initiative:<br />

Contact: Not available<br />

Email: Not available<br />

Digital Technology Cluster (Sub-group of the IT Cluster)<br />

Website: http://www.mca.org.mk/index_en.htm<br />

page 15/MKD

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