Toll Facility Safety Study Report to Congress - About
Toll Facility Safety Study Report to Congress - About
Toll Facility Safety Study Report to Congress - About
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<strong>Toll</strong> <strong>Facility</strong> <strong>Safety</strong> <strong>Study</strong> <strong>Report</strong> <strong>to</strong> <strong>Congress</strong><br />
Eliminating all mixed-mode lanes, relying instead on dedicated ETC and cash lanes.<br />
4.1.2.2 Policies and Procedures for Crossing<br />
For those cases where workers must still cross travel lanes (either because a tunnel or bridge<br />
does not have an entrance <strong>to</strong> every lane, or because such a structure is not present), agencies<br />
have implemented a variety of different crossing procedures, both formal and informal. As an<br />
example, nearly all agencies require workers <strong>to</strong> make eye contact with vehicles before crossing.<br />
However, this is the only procedure that was common <strong>to</strong> all agencies visited and interviewed.<br />
Other crossing procedures include the following:<br />
Most agencies require safety vests <strong>to</strong><br />
be worn by workers at all times (or at<br />
least at all times when outside the<br />
booth).<br />
A number of agencies strictly prohibit<br />
workers from crossing high-speed ETC<br />
lanes. Some agencies only allow<br />
supervisors <strong>to</strong> cross these lanes. Two<br />
agencies reported that employees are<br />
never allowed <strong>to</strong> cross active lanes of<br />
traffic – if an employee needs <strong>to</strong> cross<br />
a lane, it must first be shut down.<br />
Owing <strong>to</strong> an earlier incident that<br />
resulted in a fatality, one agency has a policy that workers are not allowed <strong>to</strong> cross in<br />
front of vehicles larger than a sport utility vehicle, fearing that commercial vehicle<br />
opera<strong>to</strong>rs simply cannot see a person immediately in front of their vehicle.<br />
Nearly all agencies require their workers <strong>to</strong> signal their intent <strong>to</strong> cross <strong>to</strong> drivers and<br />
<strong>to</strong> wait for confirmation from the<br />
driver.<br />
A number of agencies do not allow<br />
their workers <strong>to</strong> cross behind vehicles<br />
as vehicles frequently back up at<br />
plazas.<br />
Employees of one agency are issued a<br />
small personal “s<strong>to</strong>p paddle” (as<br />
shown in Figure 4-7) that is utilized<br />
by both the employee crossing an<br />
active lane of traffic and by the<br />
collec<strong>to</strong>r working in the adjacent <strong>to</strong>ll<br />
booth.<br />
Figure 4-7. Handheld S<strong>to</strong>p Sign Aids<br />
Collec<strong>to</strong>r in Crossing Travel Lanes<br />
Figure 4-8. Clear Plastic Shoulder Bag for<br />
Collec<strong>to</strong>rs <strong>to</strong> Use when Crossing<br />
Some workers reported that they have<br />
taken <strong>to</strong> providing verbal cues <strong>to</strong> mo<strong>to</strong>rists (e.g., yelling “I’m crossing!”).<br />
Findings – Fac<strong>to</strong>rs Affecting <strong>Safety</strong> at <strong>Toll</strong> Plazas Page 25