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Toll Facility Safety Study Report to Congress - About

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<strong>Toll</strong> <strong>Facility</strong> <strong>Safety</strong> <strong>Study</strong> <strong>Report</strong> <strong>to</strong> <strong>Congress</strong><br />

Appendix G – Agency Workshop / Workshop Ratings<br />

Participants of the June 25/26 <strong>Toll</strong> <strong>Facility</strong> <strong>Safety</strong> <strong>Study</strong> Workshop were asked <strong>to</strong> review each of<br />

the safety strategies that the study team had uncovered throughout the course of this study. The<br />

team presented the strategies in 7 categories and the 20 participants were asked <strong>to</strong> select and rank<br />

3 strategies within each category that they believed would have the greatest potential <strong>to</strong> improve<br />

safety for both workers and cus<strong>to</strong>mers at <strong>to</strong>ll plazas. The tables that follow present the workshop<br />

findings. Each table represents one category; the categories of challenges include: Worker<br />

Exposure <strong>to</strong> Vehicles; Environmental Issues; Ergonomics; Assault 13 ; Merging and Lane<br />

Changing; Speeding; and Driver Confusion and Distraction. Note that the categories presented<br />

in the workshop differ slightly from the categories presented in this report. The table titles<br />

indicate the category names as presented at the workshop while a footnote below each table<br />

indicates the title of the category as presented in Section 4 of this report.<br />

The results are ranked by the number of participants who selected the strategy as among the <strong>to</strong>p<br />

three most effective strategies <strong>to</strong> improve safety in that category. The strategies are listed in the<br />

first column, followed by the number and percent of participants who thought it would be the<br />

most effective, second most effective, and third most effective. The last two columns show the<br />

number and percentage of respondents who selected the strategy as one of the <strong>to</strong>p three most<br />

effective in that particular category of strategies.<br />

For example, for the first strategy listed as a potential option for addressing safety issues<br />

resulting from merging and lane changing behavior, 15 participants (75 percent) indicated that<br />

this was the strategy with the greatest potential <strong>to</strong> improve safety for workers and cus<strong>to</strong>mers at<br />

<strong>to</strong>ll plazas. Three respondents thought this would be the second most effective strategy, resulting<br />

in 90 percent of respondents selecting this as one of the <strong>to</strong>p three strategies <strong>to</strong> consider when<br />

addressing safety issues resulting from merging and lane changing behaviors.<br />

Much of the information gathered through the agency workshop is presented, <strong>to</strong>gether with a<br />

synthesis of the site visits and interviews, in Section 4, Findings – Fac<strong>to</strong>rs Affecting <strong>Safety</strong> at<br />

<strong>Toll</strong> Plazas.<br />

13<br />

Note that data for the category entitled “Assault” was not able <strong>to</strong> be retained from the system due <strong>to</strong> a power<br />

outage that occurred during the workshop.<br />

Appendix G – Agency Workshop / Workshop Ratings Page G-1

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