Toll Facility Safety Study Report to Congress - About

Toll Facility Safety Study Report to Congress
Improving Safety Issues Associated with Ergonomics 16
Strategies Number of
participants
who
identified
this strategy
as the most
effective
strategy in
this group.
Provide floor pads in the
booths.
Use bumped-out Dutch
doors and mirrors on the
booths to allow collector to
see oncoming traffic and
exiting traffic without
having to lean.
Provide an adjustable
height terminal.
Provide a chair with
adjustable height and
swivel, and consider
“sit/stand” stools.
Provide ergonomic training
to reduce repetitive
injuries.
Instruct collectors never to
place hands outside of the
booth until after the vehicle
has stopped.
Make it a policy for
collectors to perform
validation as their last step
so that the gate stays down
until the transaction is
complete (makes sure that
the vehicle does not
proceed until the collector
is completely done).
Provide an adjustable
height cash drawer.
Install shelving in booths to
keep items off the floor that
can pose a hazard.
% Number of
participants
who identified
this strategy
as the second
most effective
in this group.
% Number of
participants who
identified this
strategy as the
third most
effective in this
group.
% Number of
participants
who identified
this strategy as
one of the top
three most
effective
strategies in
this group.
5 25% 5 25% 4 20% 14 70%
6 30% 2 10% 2 10% 10 50%
2 10% 4 20% 3 15% 9 45%
1 5% 4 20% 3 15% 8 40%
4 20% 2 10% 2 10% 8 40%
2 10% 2 10% 3 15% 7 35%
0 0% 1 5% 2 10% 3 15%
0 0% 0 0% 1 5% 1 5%
0 0% 0 0% 0 0% 0 0%
16
Note that strategies discussed here are presented in Section 4 of this report in the category of “Improving
Ergonomics for Workers.”
Appendix G – Agency Workshop / Workshop Ratings Page G-7
%