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Publication 91 - Confirmation Services Technical Guide

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General Information<br />

Parcel Select Performance Reports<br />

The Postal Service is using the Delivery <strong>Confirmation</strong> system to measure<br />

service performance for Parcel Select. Parcel Select service includes parcels<br />

that are drop shipped to destination bulk mail centers (BMCs), sectional<br />

center facilities (SCFs), and delivery units.<br />

The new service measurement reports provide the following:<br />

Percent of pieces that met standard and the percent of pieces delivered<br />

by day.<br />

Destination BMC and SCF reports available by facility, with 3-digit ZIP<br />

Code and 5-digit ZIP Code breakouts within the facility.<br />

Destination delivery unit (DDU) reports available by district, with 3-digit<br />

ZIP Code and 5-digit ZIP Code breakdown within the district.<br />

To participate, the standard processes for Delivery <strong>Confirmation</strong> and<br />

Signature <strong>Confirmation</strong> services must be followed. An electronic confirmation<br />

services file is prepared for the Delivery <strong>Confirmation</strong> and Signature<br />

<strong>Confirmation</strong> pieces for each drop-ship destination. A barcode of the<br />

electronic file number is put on PS Form 8125, Plant-Verified Drop Shipment<br />

(PVDS) Verification and Clearance, which accompanies the drop shipment.<br />

(PS Form 8125-C, Plant-Verified Drop Shipment (PVDS) Consolidated<br />

Verification and Clearance, and PS Form 8125-CD, Plant-Verified Drop<br />

Shipment (DSMS) Consolidated Verification and Clearance — DSMS, may<br />

also be used.)<br />

The electronic file must contain the destination rate indictor. The destination<br />

rate indicator is in Position 56 of confirmation services electronic file Detail<br />

Record 1. The values for this indicator are as follows:<br />

B = Destination BMC<br />

D = Destination delivery unit<br />

S = Destination SFC<br />

When Postal Service employees unload the truck, they scan the PS Form<br />

8125 barcode — this “starts the clock.” The clock stops when the delivery<br />

employee scans the parcel at the delivery point.<br />

The Parcel Select performance reports are available the week following the<br />

service measurement period. Customers participating in the drop-shipment<br />

service performance will receive the same performance information as Postal<br />

Service managers for their shipments.<br />

For further information about participating in the Parcel Select performance<br />

program, call Customer Support at 877-264-9693, option 1.<br />

<strong>Publication</strong> <strong>91</strong>, September 2002<br />

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