Annual Report 2010 - Outokumpu
Annual Report 2010 - Outokumpu
Annual Report 2010 - Outokumpu
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182<br />
Actions taken in response to<br />
10 SO4*<br />
incidents of corruption<br />
Partly<br />
Compliance<br />
Ethics Statement,<br />
Corporate Responsibility<br />
Policy and Code of Conduct<br />
Our people<br />
Public Policy<br />
1-10 SO5*<br />
Public policy positions and<br />
participation in public policy<br />
development and lobbying<br />
Partly<br />
Public sector, sponsoring and<br />
NGOs<br />
10 SO6<br />
Contributions to political parties and<br />
related institutions<br />
Yes<br />
Public sector, sponsoring and<br />
NGOs<br />
SO7<br />
Legal actions for anti-competitive<br />
behaviour, anti-trust, and monopoly<br />
Compliance<br />
Yes Compliance<br />
Review by the Board of Directors<br />
Fines and sanctions for non-<br />
SO8*<br />
compliance with laws and<br />
regulations<br />
Yes<br />
Compliance<br />
Review by the Board of Directors<br />
Product Responsibility<br />
Customer Health and Safety<br />
1 PR1*<br />
Assessment of health and safety<br />
impacts of products<br />
Yes<br />
Research and development<br />
Non-compliance with regulations<br />
1 PR2<br />
concerning health and safety<br />
impacts of products<br />
No<br />
Product and Service Labeling<br />
8 PR3*<br />
Product information required by<br />
procedures<br />
Yes<br />
Research and development<br />
Non-compliance with regulations<br />
8 PR4<br />
concerning product information and<br />
labelling<br />
No<br />
PR5 Customer satisfaction Yes Group sales and marketing<br />
Marketing Communications<br />
PR6*<br />
PR7<br />
1 PR8<br />
Adherence to marketing<br />
communications laws, standards<br />
and voluntary codes<br />
Non-compliance with marketing<br />
communications regulations and<br />
voluntary codes<br />
Customer Privacy<br />
Complaints regarding breaches of<br />
customer privacy<br />
Compliance<br />
No<br />
No<br />
No<br />
<strong>Outokumpu</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2010</strong> – <strong>Outokumpu</strong> – GRI & UN Global Compact
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