The European e-Business Report The European e ... - empirica
The European e-Business Report The European e ... - empirica
The European e-Business Report The European e ... - empirica
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>The</strong> <strong>European</strong> E-<strong>Business</strong> <strong>Report</strong> 2005<br />
Annex I: Glossary of Technical Terms<br />
Access<br />
B2B<br />
Term Definition 110<br />
B2B e-marketplace<br />
B2C<br />
Bandwidth<br />
Broadband<br />
Channel<br />
CRM<br />
Dial-up<br />
DSL<br />
E-business<br />
ebXML<br />
E-commerce<br />
EDI<br />
EDM<br />
<strong>The</strong> ability to retrieve information and to communicate online through the use of digital<br />
information and communication technologies.<br />
<strong>Business</strong> to <strong>Business</strong>. Electronic transactions between companies.<br />
Electronic trading platforms on the internet where companies can sell and/or buy goods or<br />
services to/from other companies. <strong>The</strong>y can be operated by a single buyer or seller or by<br />
a third party. Many marketplaces are industry-specific. Some marketplaces require<br />
registration and membership fees from companies that want to conduct trade on them.<br />
<strong>Business</strong> to Consumer. Electronic transactions, between companies and consumers.<br />
<strong>The</strong> physical characteristic of a telecommunications system that indicates the speed at<br />
which information can be transferred. In analogue systems, it is measured in cycles per<br />
second (Hertz), and in digital systems in binary bits per second. (Bit/s).<br />
High bandwidth internet access. In e-<strong>Business</strong> W@tch reports, broadband is defined as<br />
the capacity to transfer data at rates of 2 Mbit/s (megabits per second) or greater.<br />
In communications, a physical or logical path allowing the transmission of information; the<br />
path connecting a data source and a receiver.<br />
Customer Relationship Management. Software systems that promise the ability to<br />
synthesize data on customers' behaviour and needs and thus to provide a universal view<br />
of the customer.<br />
<strong>The</strong> process of establishing a temporary connection (to the internet) via the switched<br />
telephone network.<br />
Digital Subscriber Line. A family of technologies generically referred to as DSL, or xDSL,<br />
capable of transforming ordinary phone lines (also known as "twisted copper pairs") into<br />
high-speed digital lines, capable of supporting advanced services. ADSL (Asymmetric<br />
Digital Subscriber Line), HDSL (High data rate Digital Subscriber Line) and VDSL (Very<br />
high data rate Digital Subscriber Line) are all variants of xDSL<br />
Electronic business. <strong>The</strong> e-<strong>Business</strong> W@tch uses the term "e-business" in the broad<br />
sense, relating both to external and to company internal processes. This includes external<br />
communication and transaction functions, but also ICT supported flows of information<br />
within the company, for example, between departments and subsidiaries.<br />
Electronic business using XML. A proven framework and unified set of internationally<br />
agreed upon technical specifications and common XML semantics designed to facilitate<br />
global trade.<br />
Electronic commerce. As distinct from the broader concept of e-business, e-commerce<br />
refers to external transactions in goods and services between companies (B2B), between<br />
companies and consumers (B2C), or between companies and governments (B2G) and<br />
may therefore be seen as a subgroup or component of e-business activities.<br />
Electronic Data Interchange. A way for unaffiliated companies to use networks to link their<br />
businesses by using a common technical standard for exchanging business data. While<br />
electronic mail between companies is common, electronic data interchange passes bigger<br />
bundles that replace large paper documents such as bills and contracts.<br />
Electronic Document Management. <strong>The</strong> management of different kinds of documents in<br />
an enterprise using computer programmes and storage devices. An EDM system allows<br />
an enterprise and its users to create a document or capture a hard copy in electronic<br />
form, store, edit, print, process, and otherwise manage documents.<br />
110 Some of the definitions in this glossary are derived from or based on definitions suggested by Whatis?com, a<br />
leading online ICT encyclopedia and learning centre. See http://whatis.techtarget.com.<br />
197