The European e-Business Report The European e ... - empirica

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The European E-Business Report 2005 Open standards allow the implementation of open source software or proprietary software. However, to guarantee flexibility in assessing the best technological solution to enhance interoperability, the choice as to which standard and, especially, which software is to be used must not be imposed by government. 1.5.3 Survey results on interoperability and standards SMEs are not a homogenous set. The analysis of the survey data on the take up of standards and technology clearly shows that the adoption rates and future plans are highly dependent both on the sectors and the size of the companies involved. One of the basic premises underlying the research is that a sector led approach to implementation, that meets national business and cultural requirements, is required to achieve the maximum benefits. This must include mechanisms to help SMEs set challenging and realistic targets for their B2B implementations, for accelerated development and harmonisation of sectoral standard roadmaps, and for the adoption of all relevant business and technology agreements. Exhibit 1.5-1: Standards are taken into account in new products, services and processes (% of Firms) 100 90 80 70 60 50 40 30 20 10 0 Food Textile Publish Pharma Machine Auto Aero Constr IT Serv s1-micro s3-small s2-medium s4-large Food Textile Publish Pharma Machine Auto Aero Constr IT Serv Micro 19 20 33 32 33 21 23 20 59 30 Small 26 29 49 42 44 42 35 28 71 41 Medium 58 44 61 8 60 63 - 44 75 59 Large 80 59 76 71 77 77 - 68 87 74 Percentage (rounded) of firms by size-band within sector that take technology or data standards into account in new product, service or process development. Base: All firms, excluding tourism sector and "Don’t Know". Cells with insufficient observations to indicate accurate % within size-band are left blank (-). Caution advised when interpreting the corresponding data in graphic. Source: e-Business W@tch (e-Business Survey 2005) As shown in Exhibit 1.5-1, the importance of standards in innovation increases by enterprise sizeband. About 60-85% of all large firms, depending on the sector, said that they take industry standards and specifications into account when deciding which technology and data standards to use for new products, services or business processes. However, excluding the IT Services sector, only about 20- 45% of micro and small enterprises gave the same response. Sectoral differences for medium sized companies are less pronounced, with the exception of IT Services industry on the one hand (higher importance) and the construction industry on the other hand (low significance, see chart). Despite the variation, there is solid evidence of a high level of commitment and practice across all of the enterprise size-bands that standards play a critical role, and are taken into account, when making decisions on what technology to use in the introduction of new products, services and processes. Sizeband 39
The European E-Business Report 2005 Exhibit 1.5-2: "Interoperability within/external to my sector is critical for e-business" (% of firms) 60 within the same sector 50 40 30 20 10 0 Food Textile Publish Pharma Machine Auto Aero Constr IT Serv s1-micro s2-small s3-medium s4-large 12 within other sector(s) 10 8 6 4 2 0 Food Textile Publish Pharma Machine Auto Aero Constr IT Serv Micro Small Medium Large rel. to sector Same Other Same Other Same Other Same Other s1-micro s2-small s3-medium s4-large Food Textile Publish Pharma Machine Auto Aero Constr IT Serv 8 3 26 5 37 10 55 7 25 6 24 3 28 7 40 5 27 6 32 7 35 9 41 4 15 4 20 5 34 8 39 2 Percentage (rounded) of firms by size-band within sector that consider interoperability is critical for e business between their enterprise and other companies or organisations in SAME or in OTHER sector(s). Base: All firms that use the internet for purchasing, or selling or marketing or selection of suppliers for, goods or services. Excluding tourism sector and "Don’t Know". 25 4 20 3 32 7 39 5 18 3 23 5 34 11 51 4 14 4 - - - - - - Source: e-Business W@tch (e-Business Survey 2005) Exhibit 1.5-2 shows that, of those enterprises that use the internet for purchasing, selling, marketing or selection of suppliers (about 60% of enterprises interviewed), over 40% of large enterprises across all sectors report that interoperability is critical for doing business electronically with companies within their own sector, whereas only 4% consider interoperability with companies outside their sector to be critical for their business. Among SMEs, the perspective on interoperability requirements is more varied. Between 8% and 33% of micro-enterprises regard interoperability as critical for business within their own sector. When studied by enterprise size-band, interoperability with companies outside their own sector is most important for medium sized enterprises, irrespective of their sector. 12 1 15 3 17 5 38 3 33 9 36 8 37 9 47 3 Sizeband 22 5 26 5 32 8 44 4 40
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