MD&A and Financial Statements (PDF) - Banco Itaú

People
Training programs received investments of over R$ 147 million in the period from January to September 2010,
an increase of about 85% in relation to the previous period, with the completion of almost 500 thousand courses
by collaborators in attendance and computer-based training programs.
Approximately 14,500 new collaborators were hired until September 2010 and about 5,500 collaborators were
reallocated through internal recruitment. As formulated in the Policy on Diversity, 242 people with special needs
were hired. In the following months, approximately 540 vacancies will be filled.
Sustainability
Launched on October 18, the new sustainability website introduced innovations in layout and contents. Its
proposal is to operate as a new platform of relationship with the organization’s audiences, with a more
interactive basis. Most of its contents focus on the theme of sustainability on an educative approach,
highlighting the following sections: Virtual Library, Online Courses, and Sustainability in Practice. By
reproducing a virtual city in the homepage, the new website takes sustainability to the daily life of people. The
provision of quality service, creation of value and transparency are the assumptions of the new website
(www.itau.com.br/sustentabilidade).
Social and cultural investments
In the period from January to September 2010, Itaú Unibanco’s social and cultural investments reached the
approximate amount of R$ 137 million.
The Olimpíada de Língua Portuguesa Escrevendo o Futuro (Portuguese Language Olympiad – writing the
future), which phase of text creation by students of the 60 thousand enrolled schools was carried out from
March to July, is going through the phase of selecting students and teachers who will participate in practical
workshops in four cities, according to the literary genre in which they are enrolled.
Instituto Unibanco promoted the solidarity competition “SuperAção na Escola” (super action at school), which
encourages improvements through the mobilization of the entire community, and gathering approximately 21
thousand people in 20 schools in the city of Belo Horizonte, in August.
Itaú Cultural was visited by over 70,000 people in its headquarters. The Visual Arts, Art & Technology, Theater
and Literature encyclopedias recorded approximately 1.5 million hits. A total of 65 events were held, of which
we highlight the Emoção Art.ficial 5.0 (Art.ficial emotion 5.0) exhibition, visited by 57,832 people. Until
September, 5,400 cultural products were distributed, with emphasis on books, DVDs and arts catalogs. In that
same month Itaú Cultural signed a contract with six new TV partners, totaling 77 partners in the period from
January to September 2010.
Awards and Recognition
Major awards and recognitions granted to Itaú Unibanco Holding S.A.:
• Best Bank in Brazil for the 12th time, and Best Bank in Latin America, according to the Awards for
Excellence of Euromoney magazine. Itaú BBA was acknowledged as the Best Bank in Cash Management
in Brazil.
• First bank of Brazil in the Top 1000 World Banks ranking, according to The Banker magazine.
• Received the IR Magazine Awards Brazil 2010 in two categories: Grand Prix of the Best Investors Relations
Program of Large Cap Companies and Best Performance in IR by a CEO or CFO with Roberto Setubal.
• First place in the banking sector and also the best in Financial Sustainability management in the sector. The
award is granted by Isto É Dinheiro magazine in partnership with Trevisan consulting company.
• First in the list of the 50 largest banks in Brazil based on stockholders’ equity in the Melhores e Maiores
(Best and Largest) of Exame magazine. Itaúsa ranked first in the list of the 200 major business groups in
the country.
Itaú Unibanco S.A. – - September0, 2010 54