alaska heating assistance programs policy manual - DPAweb ...

3009 FAIR HEARINGS
A fair hearing provides the opportunity for an individual or
household to have their case reviewed by an impartial party or
authority outside the Division of Public Assistance. An opportunity
for a fair hearing must be granted to an applicant who requests a
hearing within 30 days of the mailing of the notice of action. The
hearing must be requested in writing.
Clients are also notified of their right to a fair hearing on the back of
most notices sent to the household. This information includes:
• How they may request a fair hearing;
• That if necessary, the agency will assist them in making the
request;
• The timeframe allowed to request a fair hearing;
For more information on the fair hearing process as it relates to
actions taken by the HAP staff, see the Heating Assistance
Procedures Manual Section 11.
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