alaska heating assistance programs policy manual - DPAweb ...

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3001 Application Process 3001 APPLICATION PROCESS In order for the Division of Public Assistance (DPA) to determine a household’s eligibility, the household must: • Submit an identifiable application; • Complete and sign an approved application form; and • Provide documentation and verification, including required forms, needed to determine program eligibility. Fee agents help individuals who live in communities that do not have a local DPA office apply for heating assistance. DPA provides fee agents with applications and other forms individuals need to apply for assistance. Individuals are not required to go to a fee agent, and may send the application directly to the nearest DPA office. An application is considered filed when a DPA office receives an identifiable application form containing the applicant's name, address, and signature. Faxed applications are accepted. The receipt of an identifiable application in a DPA office establishes the application filing date. The application, however, may not be a complete application. The worker has 45 days (or 18 working hours for heating assistance expedited service applications) following the receipt of a complete application to process the application. 3001-1 APPLICATION FORM AVAILABILITY An applicant must apply for heating assistance benefits on the DPA HAP application form. The form must be signed by the head-of-household, or an individual authorized by the household to act on its behalf. The Heating Assistance Program pre-mails applications directly to all households that received heating assistance in the previous year and to those that have contacted the program to request one. Applications are also available at or from: all DPA Offices; Fee Agents; home heating suppliers; senior centers; Special Supplemental Food Program for Women, Infants and Children (WIC) clinics; Head Start Centers; concerned agencies; the internet at http://www.hss.state.ak.us/dpa/heat and by mail at 10/3/2013 9:24 AM Page 15
Heating Assistance Program 10002 Glacier Highway, Suite 200 Juneau, AK 99801-1700 Phone: 1-800-470-3058 FAX: 907-465-3319 Electronic Mail: liheap@alaska.gov Application forms are pre-mailed to the elderly and disabled in mid- August, to families with young children in late August, and to all other participants from the previous season in mid-September. 3001-2 THE APPLICATION FORM 3001-2 A WHAT IS AN IDENTIFIABLE APPLICATION FORM? An identifiable application must include the following minimum requirements: 1. The name and address of the head of household on page 1 2. The head of household must have signed and dated page 4 As long as the application meets these requirements, HAP will register the application and pend for additional information. 3001-2 B WHO CAN SIGN THE APPLICATION FORM? • Any adult household member • An authorized representative • An individual who has legal authority to act on the applicant’s behalf (i.e., Office of Public Advocacy, legal guardian) • An individual with appropriate power of attorney The signer must certify, under penalty of perjury, the truth of the information contained in the application. 3001-2 C WHO CAN BE AN AUTHORIZED REPRESENTATIVE? A responsible adult, 18 years or older, may be designated by the applicant in writing as authorized representative. Authorized representatives may sign the application and act on behalf of a household. A household member should prepare or review the application, if possible, even though the authorized representative will be filing the application. 10/3/2013 9:24 AM Page 16
Page 1 and 2: ALASKA HEATING ASSISTANCE PROGRAMS
Page 3 and 4: 3001-4 Verification 21 3001-4A Mand
Page 5 and 6: 3003-2 Noncountable Income 54 Title
Page 7 and 8: 3005 Expedited Cases 87 3005-1 Expe
Page 9 and 10: Title: 45 Public Welfare Subtitle B
Page 11 and 12: • Copies of notices of adverse ac
Page 13 and 14: why this person is intervening (for
Page 15 and 16: decisions than can be defended as r
Page 17 and 18: Child: A person under 18 years of a
Page 19 and 20: 1. Made a false or misleading state
Page 21: Subsidized Housing: Housing subsidi
Page 25 and 26: 4. A copy of the current heat and e
Page 27 and 28: 3001-3 THE INTERVIEW HAP does not c
Page 29 and 30: ‣ Non-acceptable verification: li
Page 31 and 32: 3001-4 G. INADEQUATE INCOME DOCUMEN
Page 33 and 34: A re-pend notice is sent if partial
Page 35 and 36: If the requested information is rec
Page 37 and 38: • An applicant that has a credit
Page 39 and 40: 3002 HOUSEHOLDS 3002-1A TYPES OF HO
Page 41 and 42: If the applicant checks the applica
Page 43 and 44: eligible for heating assistance. Wh
Page 45 and 46: member of the household must be a U
Page 47 and 48: j. Non-citizen Native Americans as
Page 49 and 50: A household member whose U.S. citiz
Page 51 and 52: 3003 INCOME 3003 INCOME Applicant h
Page 53 and 54: . Verification: The applicant is re
Page 55 and 56: Example #1: A court order specifies
Page 57 and 58: Exception: Education assistance tha
Page 59 and 60: Verification: Acceptable verificati
Page 61 and 62: Are intended to cover expenses incu
Page 63 and 64: Exception: Any portion of education
Page 65 and 66: 10. Reimbursements Reimbursements f
Page 67 and 68: Bureau of Indian Affairs (BIA Burea
Page 69 and 70: pend for additional income verifica
Page 71 and 72: f. Gross Self-Employment Income Gro
Page 73 and 74:
. Using Actuals as Cost of Doing Bu
Page 75 and 76:
• Personal work-related expenses,
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additional information is needed or
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doing business and are not deducted
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1. Joint bank account. If the milit
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Example: William receives his LES a
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• If the amount provided to the h
Page 87 and 88:
3004 DETERMINING ELIGIBILITY AND BE
Page 89 and 90:
The fuel types are: Code C E K N O
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• 90 percent of points if the hou
Page 93 and 94:
7 points x 0.5 = 3.5 points Step 4.
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May include a past due amount, deli
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3006 SRHUD (Subsidized Rental Housi
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3008 ISSUING BENEFITS & PAYMENTS 30
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3008-4 Methods of Payment A. Vendor
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• an applicant’s heat is includ
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3009 FAIR HEARINGS A fair hearing p
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99790 Bettles 0/TCC 29/00/ 99652 Bi
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Kakhanok 0/BBNA 99747 Kaktovik / 24
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99950 Port Protection / 11/00/ 9969
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ADDENDUM B FY 2014 HAP TRIBAL PROVI
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Payments under Title I of that Act,
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payments made under the Higher Educ
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o Secondary School Vocational Educa
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are excluded from income. Each Stat
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Service-Learning Act of 1990, (2) t
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veteran for any disability resultin
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may benefit are: Bad River Band of
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17. P. L. 98-500, Section 8, 10/17/
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Confederated Tribes of the Colville
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___________________________________
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certain “high-cost” locations i
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A low cost group life insurance for
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