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alaska heating assistance programs policy manual - DPAweb ...

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3004 DETERMINING ELIGIBILITY<br />

AND BENEFIT LEVEL<br />

3004-1 ELIGIBILITY DETERMINATION TIMEFRAMES<br />

A. Order Received<br />

An application for <strong>heating</strong> <strong>assistance</strong> is processed in the order in<br />

which it is received, unless it meets the expedited processing<br />

requirement or is for a Subsidized Rental Housing Utility Deposit<br />

(SRHUD). Preference is also given to applications that contain an<br />

elderly or disabled member of the household when working<br />

applications from each specific application date.<br />

B. One Award Per Season<br />

Only one <strong>heating</strong> <strong>assistance</strong> grant is awarded per household for<br />

applications received during the period that begins September 1<br />

and ends April 30 of each year.<br />

If funding remains at the end of the season, a supplement will be<br />

issued to each household receiving benefits before the end of the<br />

fiscal year.<br />

C. Processing Time Frames<br />

Heating Assistance<br />

The HAP will make an eligibility determination and mail the “Notice<br />

of Action” to the applicant as soon as possible, but no later than 45<br />

calendar days after the completed application is received by the<br />

HAP office in Juneau.<br />

Expedited Heating Assistance<br />

An applicant qualifying for an expedited eligibility determination will<br />

have the eligibility determination completed and <strong>assistance</strong><br />

awarded within 18 business hours after receipt of a completed<br />

application in the HAP office in Juneau.<br />

Subsidized Rental Housing Utility Deposit (SRHUD)<br />

The HAP will make an eligibility determination and will authorize<br />

SRHUD <strong>assistance</strong> to an eligible applicant as soon as possible, but<br />

no later than 10 days after receipt of the completed application in<br />

the HAP office in Juneau. If the household’s income is not clearly<br />

indicated in the application, and cannot be ascertained through the<br />

10/3/2013 9:24 AM Page 80

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