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Assessor Guide [PDF] - Competenz

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Appeals<br />

In this section we will cover:<br />

<br />

How a candidate can appeal an assessment result.<br />

<strong>Competenz</strong> Assessment Appeal Procedure<br />

If a candidate feels any assessment decision is unfair or incorrect they are entitled to appeal.<br />

1. In the first instance, they should raise the matter directly with the assessor(s) to try<br />

to resolve any issues.<br />

2. If this is not possible, then the candidate‟s appeal of the assessment result should<br />

be presented to <strong>Competenz</strong> in writing within ten working days of the assessment<br />

date. They must provide specific details to support their appeal.<br />

3. <strong>Competenz</strong> will investigate the circumstances and make a decision to uphold or<br />

rescind the assessment result.<br />

4. The candidate will be contacted and given the result.<br />

Send written appeals to:<br />

<strong>Competenz</strong><br />

Attn: Quality Assurance<br />

PO Box 9005<br />

Newmarket<br />

Auckland 1149<br />

<strong>Assessor</strong> <strong>Guide</strong>, Ed. 2 Page 59

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