The Veteran Supported Education Service Treatment Manual: VetSEd

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Confidentiality and VetSEd: Definition, Processes, Exceptions and Example Definition Confidentiality is a means of keeping Veteran information, feelings and experiences private. Confidentiality is promoted by: Processes Adhering to applicable laws, rules and guidelines about confidentiality Refraining from discussing Veteran private information in public places (i.e., elevators, hallways, etc) Only sharing Veteran private information with VA providers who need to know as well as any non-VA person who the Veteran has allowed you to speak to by signing a release of information (ROI) form. Providing informed consent to Veterans so they understand rights and limits to confidentiality. Disclosure of child abuse Disclosure of elder abuse Confidentiality Exceptions Disclosure of desire and/or plan to harm or injure him/herself Disclosure of desire and/or plan to harm or injure others. Example Sam, VetSEd peer provider, is working with Eric, an OND Veteran attending Acme Community College. Sam is approached by Dr. Smith, the Academic Dean of Acme Community College, who asks Sam if he can provide an update on Eric‘s progress to him and other staff in academic services. Sam lets Dr. Smith know that he is able to speak about supported education in general, but cannot share specifics about any Veteran he is working with, unless the Veteran signs a release of information form. 167 | P a g e
Managing Crisis and Emergency Situations VetSEd supervisors serve an essential role in preparing peer VetSEd providers to manage crisis and emergency situations that occur while providing VetSEd services. Several strategies can be used to foster such preparation. These include: a) developing emergency plans; and b) reviewing the additional VA training materials related to crisis and emergency management. Emergency Planning Peer VetSEd providers will be better prepared to respond to the emergencies experienced by Veterans enrolled in VetSEd if they have created example emergency plans in advance. It is recommended that the VetSEd supervisor and peer provider discuss and create emergency plans for the more common emergencies including suicidal/homicidal ideation, loss of housing/homelessness, alcohol and/or drug slips or relapses and loss of contact with Veteran after many attempts to follow-up. Emergency Plan Example During initial supervision meetings with the peer VetSEd provider the VetSEd supervisor may address experiences with emergent situations like suicidal or homicidal ideation, as well as, establish a plan in the event that either should occur. For instance, the following plan may be agreed upon: In the event that a Veteran indicates that s/he is suicidal with a clear plan or definite intent, the VetSEd clinical supervisor should be notified and the Veteran should be escorted to his/her current therapist, if possible. If his/her therapist is unavailable, the Veteran should be escorted to the walk-in mental health clinic to be seen by the next available clinician. Veterans should not be left alone during this time. The peer VetSEd provider should stay with the Veteran until they are able to see a mental health clinician for evaluation. The peer VetSEd provider should also remind Veterans of emergency contact options throughout the VetSEd process as well as during emergency situation. Examples of emergency contact options include: current VA therapist (during business hours)/ walk-in mental health clinic, 911, and the 24-hour National Veteran Crisis Line, 1-800-273-8255 (TALK). In the event that a Veteran indicates clear intent and a definite plan to harm a specific person, the VetSEd supervisor should be notified and the Veteran should be directed to his/her current therapist, if possible. If his/her therapist is unavailable, the Veteran should be escorted to the walk-in mental health clinic to be seen by the next available clinician. VA police and/or local police and the targeted person may also need to be notified to 168 ensure | P that a g e safety of all involved. *Plans may need to be modified in order to accommodate each facility.
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The Veteran Supported Education Ser
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For more information about the manu
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TABLE OF CONTENTS ACKNOWLEDGEMENTS
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VI. D. Engaging Key People/The Vete
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VII. SUPERVISION AND FIDELITY MEASU
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FOREWORD By Walter Penk, PhD, ABPP
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INTRODUCTION TO THE VETERAN SUPPORT
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designers on topics such as staffin
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Veterans with a mental health diagn
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IV. CORE COMPETENCIES OF THE PEER V
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C. Variable Service Intensity, Cont
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VI. FOUNDATIONS OF THE VetSEd SERVI
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administrators having knowledge abo
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PART TWO: TRAINING MANUAL FOR PEER
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foundation for this collaboration.
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ainstorm together all the resources
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the postsecondary school of their c
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Identify schools with a wide variet
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iii. Considerations in Preparing an
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Veteran has liked and disliked abou
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Four-year Colleges or Universities.
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As a general rule, it is better to
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How to Identify Potential Barriers
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or hardship may qualify for the GI
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we provide basic information about
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vi. Using VR&E and Post-9/11 GI Bil
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Exercise Using Worksheet #8: Educat
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Financial Aid Packages Some Veteran
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which experiences may be useful to
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ii. How to Register for Classes Onc
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After registration, but before clas
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Arriving at School (adapted from Be
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i. Time Management for Large Projec
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Limited time spent on areas outside
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To obtain an accommodation there ar
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mental illness so I must be weak. T
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Some will be openly skeptical of th
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B. Engaging Schools The VetSEd mobi
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with enrollment brochures and other
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The following is a list of question
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Covered in this section are the fol
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his/her educational successes. Acco
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Exercise The Veteran you are meetin
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Key Elements of Sharing Recovery an
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Minimal encouragement - Short phras
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iii. Increasing Motivation The goal
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Worksheet # 9a/b: Ups and Downs for
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locating and maintaining an educati
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More efficient is consideration of
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solving attitude. ―I am hopeful t
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health coach or the like. Although
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In either event, depending on the l
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Maintain close contact with your cl
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not simply mean agreeing with every
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Social Skills Training (SST) SST wa
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Worksheet #1a: Intake: Academic His
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If you took college classes or had
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Worksheet #1b: Intake: Employment W
Page 117 and 118: Worksheet #1d: Intake: Support Netw
Page 119 and 120: In what ways have your experiences
Page 121 and 122: Worksheet #2: Educational Road Map
Page 123 and 124: Worksheet #3: Questions to Help Det
Page 125 and 126: Worksheet #5: My Personal Criteria
Page 127 and 128: Worksheet #7: School Schedule Fall
Page 129 and 130: Worksheet #9a: Ups and Downs for Go
Page 131 and 132: Worksheet #10: Current Resources/Ex
Page 133 and 134: Worksheet #11: Veteran’s Current
Page 135 and 136: Worksheet #13: Task List for Applyi
Page 137 and 138: Worksheet #15: Stopping Self-Stigma
Page 139 and 140: Person aware of my education goal?
Page 141 and 142: Worksheet #19: Ready, Able, Willing
Page 143 and 144: increase your sense of pride?......
Page 145 and 146: Worksheet #21: Education Change The
Page 147 and 148: Pick a Solution and Plan It - Who -
Page 149 and 150: The challenges posed by mental heal
Page 151 and 152: At present, educational supports to
Page 153 and 154: VetSEd Eligibility Criteria Veteran
Page 155 and 156: VI. SETTING UP YOUR VetSEd SERIVCE:
Page 157 and 158: D. Competencies of the Peer Support
Page 159 and 160: F. Caseload This model posits a ser
Page 161 and 162: Example 1 During supervision, Sarah
Page 163 and 164: Stage of Supervisory Relationship.
Page 165 and 166: unique role in recovery-oriented sy
Page 167: Manual (U.S. Department of Veterans
Page 171 and 172: and the Veteran will review the ind
Page 173 and 174: Bond, G. R., Becker, D. R., Drake,
Page 175 and 176: Haynes, R., Corey, G., & Moulton, P
Page 177 and 178: Sareen, J., Cox, B., Stein, M., Afi
Page 179 and 180: Volk, R. (1968). Alternative method
Page 181 and 182: Target date for Overall Goal: 3 to
Page 183 and 184: Situation including the benefits I
Page 185 and 186: What will I do to achieve this goal
Page 187 and 188: Who can help me with this goal, and
Page 189 and 190: Appendix B Type of Degrees Offered
Page 191 and 192: Appendix C Sample School Schedule 7
Page 193 and 194: Appendix D Sample Task List for App
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Page 197 and 198: Appendix F Sample VA Release of Inf
Page 199 and 200: Appendix G Supported Education Powe
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Page 205 and 206: Appendix I Essential Practices for
Page 207 and 208: Appendix J 206 | P a g e A “Home
Page 209 and 210: E. Supported Education as a VA Reco
Page 211 and 212: Telling your personal recovery stor
Page 213 and 214: 17) Did the Veteran complete Worksh
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