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2 SUSTAINABLE 44 SUSTAINABLE DEVELOPMENT DEVELOPMENT AT THE HEART OF OUR STRATEGY > 1. Sustainable development at the heart of our strategy Social and environmental commitments, governance, reducing CO 2 emissions, launching serious solutions that respect the planet, social changes, local and regional footing, civic attitude, ethics, business and poverty – the challenges of sustainable development have never been as signifi cant to Schneider Electric’s customers and stakeholders as they are today. REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC The Group is committed to meeting energy challenges while acting civically and responsibly in all its locations, with measured improvement plans, based on international corporate social responsibility, whose results are audited and shared openly internally and externally. 1.1 Schneider Electric’s approach to sustainable development A concrete, innovative, human commitment Responsibility has always been a part of Schneider Electric’s culture. Since the Sustainable Development Department was founded 10 years ago, this commitment has evolved in line with the Group’s continuing innovation. The Group’s sustainable development policy initially focused on internal issues, plus initiatives for the professional integration of French youth; today, it also accounts for solutions that help meet the energy challenges of our time (energy effi ciency and access to energy) as well as worldwide environmental and societal responsibility. Schneider Electric’s commitment to offering sustainable and responsible solutions for its customers aims to: • bring products and solutions to the market that waste less energy and promote environmentally sound production and consumption; • bring energy to the 1.3 billion (1) people who have no access to electricity and provide sustainable economic development. Besides, Schneider Electric’s corporate commitment means dynamic societal and environmental responsibility, based on the Group’s employees: • responsible, ethical governance; • sites and products which respect the environment; • fostering employee well-being; • a policy that supports and develops the communities where Schneider Electric operates. (1) Source: International Energy Agency – World energy poverty 2010. A commitment to action Schneider Electric has set out four principles to put its commitment into actions (details on following pages): • a continuous improvement process driven by the dynamic Planet & Society Barometer; • regular and transparent communication (quarterly Planet & Society Barometer newsletter); • open dialogue with stakeholders; • an approach based on international standards, codes and global policies. Schneider Electric uses its global human resources policies (see pages 70-80 ), external commitments (see pages 47-48 ), ethical code of conduct and the associated professional alert program (see pages 57-58 ) to especially strive for respect of human rights in all its aspects: non-discrimination, abolition of forced labour, prohibition of child labour, freedom of association and the right to collective bargaining, health and safety, training, remuneration, social coverage, etc. The Company extends this commitment to civil society through its community support and development program (see pages 81-89 ): the right to decent living standards (access to energy program, Foundation emergency relief programs), the right to education and training (training program for the poorest populations, integration program in France), local economic development (social investment funds, entrepreneurship support). Schneider Electric works to share this vision with its partners (see pages 56-57 ), starting with its suppliers by encouraging as many of them as possible to sign the United Nations Global Compact.
Open dialogue with stakeholders Customers Shareholders and investors Suppliers Employees ESG analysts and investors (1) SUSTAINABLE DEVELOPMENT SUSTAINABLE DEVELOPMENT AT THE HEART OF OUR STRATEGY Stakeholder Dialogue Department Research centres and businesses Communities, NGOs Civil society All (1) Environment, Social and Governance • Quarterly customer satisfaction surveys • Online publication of environmental information on products • EcoXperts Program • Quarterly telephone conferences to present results, meetings and plenary meetings • Regular meetings with individual shareholders • Quarterly newsletters to shareholders • Purchaser/supplier meetings • Supplier’s day • Supplier qualifi cation process • Awareness raising on Global Compact challenges • Quarterly employee satisfaction surveys • Labour-management relations with personnel representation bodies • Response to ratings questionnaires • Individual meetings • Response to questions • Collaborative approach, creation and participation in competitiveness cluster initiatives, R&D programs, university chairs and professional associations • Community programs • Partnerships with local NGOs • Participation in working groups and local and international organisations on challenges within our industry • Quarterly Planet & Society Barometer newsletter Quality, Customer Satisfaction, Eco-design, Energy Effi ciency & Solutions Investor relations Purchases Human resources Sustainable development R&D and Activities BipBop Foundation and Program According to subject and audience Sustainable development REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC 45 2
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Schneider Electric SA Headquarters:
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