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Connect - Schneider Electric

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2 SUSTAINABLE DEVELOPMENT<br />

METHODOLOGY AND AUDIT OF INDICATORS<br />

92<br />

commitment signed by their PDG in order to be included in the<br />

indicator. This is the same for companies with less than 10 people<br />

who cannot commit to the Global Compact. The indicator is<br />

calculated on a comparable basis.<br />

This indicator was audited by Ernst & Young.<br />

Four major ethical stock indexes select <strong>Schneider</strong><br />

<strong>Electric</strong><br />

The indicator measures the presence of <strong>Schneider</strong> <strong>Electric</strong> in the<br />

following four ethical stock market indices:<br />

• the Dow Jones Sustainability Index (DJSI) World;<br />

• the Dow Jones Sustainability Index (DJSI) Europe;<br />

• the Advanced Sustainable Performance Index (ASPI) Eurozone;<br />

• the FTSE4Good.<br />

This indicator was audited by Ernst & Young.<br />

Decrease by 10% annually the frequency of accidents<br />

at work<br />

The lost time injury frequency rate corresponds to the number of<br />

accidents resulting in more than one day of lost work over a period<br />

of twelve months per millions hours worked. All accidents reported<br />

on <strong>Schneider</strong> <strong>Electric</strong> sites are counted (including therefore accident<br />

affecting subcontractors on site and temporary workers).<br />

This indicator was audited by Ernst & Young.<br />

14 points increase in the Company’s employee<br />

recommendation score<br />

This indicator measures the results of quarterly surveys from all of<br />

the Group’s employees (those on fi xed-term contracts – including<br />

work-study participants – and on permanent contracts). The<br />

Employee Net Promoter Score is measured with the question:<br />

“To what extent would you recommend <strong>Schneider</strong> <strong>Electric</strong> to your<br />

friends as being a business where it is pleasant to work?”. Polls are<br />

considered as “in favour of”, “undecided” or “against”, depending<br />

on the rating they select on a scale from 0 to 10 (against from 0 to<br />

6, undecided from 7 to 8, in favour of from 9 to 10). The indicator<br />

measures the difference between those who are for and those who<br />

are against. This methodology is also used for the Customer Net<br />

Promoter Score.<br />

This indicator was audited by Ernst & Young.<br />

REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC<br />

2,000 employees trained on energy management<br />

solutions<br />

The indicator counts the employees haven taken one of the internal<br />

or external training courses aimed at training specialists in energy<br />

management:<br />

• a generalist training on energy effi ciency (in-class and e-learning).<br />

The CEM certifi cation program (Certifi ed Energy Manager) issued<br />

by an external certifi cation body is accepted as equivalent and<br />

included in the indicator;<br />

• a training path including a general phase on energy effi ciency,<br />

then a specialisation phase (marketing, sales, customer projects<br />

management, etc.) requiring functional skills, a knowledge of<br />

solution segments and experience with customers.<br />

In 2009, the indicator counted solely employees taking part in the<br />

courses offered.<br />

This indicator was audited by Ernst & Young.<br />

10,000 young adults at the base of the pyramid<br />

trained in the energy management professions<br />

Young adults from the base of the pyramid taken into account by<br />

this indicator are those that come from a household with an income<br />

under USD 3,000 per annum in purchasing power parity.<br />

The indicator counts students undergoing training by <strong>Schneider</strong><br />

<strong>Electric</strong> (supplying equipment or equipment with added technical<br />

and teaching expertise).<br />

A student is only counted once in the indicator.<br />

This indicator was subject to a dry-run audit by Ernst & Young.<br />

500 entrepreneurs from the Base of the Pyramid<br />

start their own business in the area of energy<br />

management<br />

Entrepreneurs from the base of the pyramid are people with no<br />

access to the banking system and traditional credit organisations to<br />

fi nance the creation of their business.<br />

The indicator counts people creating their business in the area<br />

of energy management (electricians, small fi tters, etc.) who avail<br />

themselves of microcredit and support in business creation and<br />

management by a specialised association fi nanced by <strong>Schneider</strong><br />

<strong>Electric</strong>. <strong>Schneider</strong> <strong>Electric</strong> also offers support to its vendors<br />

including in particular equipment and technical and marketing<br />

support.<br />

An entrepreneur is only counted once in the indicator.

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