4. Developing the Taxi Transformation Plan - SPAD

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Table 5.5: Network/External Policy Interventions PROPOSAL Likely Cost Likely Benefit Short term Likely Benefit Long term Other issues for consideration Success Factor Industry data collection Low High High Some data to be collected through relicensing. Surveys will be required. Results may change priorities. Public Education and Marketing Central Customer Service Centre Low Low Medium Charter must be accepted by industry - consultation required. Will require long term marketing to align customer expectations and encourage feedback. Medium Low Medium Could be cost intensive to set up and operate 24/7. Central administration required. Relies on drivers/operators having radio/telephone circuits in vehicles. Must link to central driver/vehicle database. Investigate bus lane usage Medium Medium Medium Cost to update signage and possibly regulations/legislation (TRO equivalent). Any additional priority infrastructure would require funding. Carry out taxi stand review and develop appropriate policy. Stakeholder partnership working groups Low Low Medium Would provide information to add to the evidence base to influence future policy. Low Low Medium Low cost but benefits and potential working efficiencies worthwhile for SPAD and stakeholder organisations once established. Terms of reference for group would need to be developed. Understand information and data required and draft surveys and data collection schedule accordingly. Target all audiences - particularly tourism market which is expected to expand with economic growth. Need to ensure critical mass of operators/vehicles on board to ensure success. Need to ensure public know about the scheme and use it. Would only work if bus lanes are enforced and not used for parking. Would be easier to operate if taxis had consistent livery to aid in enforcement. Stand location must be promoted and standardisation encouraged. Critical to ensure appropriate membership. Page 60
Table 5.6: Summary of Benefits Objectives Indicator Impact Economic Competitiveness Access, Connectivity and Integration Efficiency Social Inclusion Safety and Security Environment Access to Jobs Access to International Links Reduce Journey Times Increase Reliability Improve accessibility Improved integration between modes Improved integration between Transport and Land Use Planning Journey Time Reliability Mode Share Deliverability Providing access for all through better connectivity Providing improved safety and security for passengers Reduce road accidents Improve air quality through reduction of circulating vehicles and oversupply The increased LPT provision including taxi options will enhance accessibility and choice for workers to reach jobs. Provision of improved vehicles capable of transporting luggage. Through improved integration with other modes. Provision of priority infrastructure and off network taxi stands will assist in improving traffic flow and journey time reliability. Telephone booking service and increased radio/telephone circuits will increase access to services. Interchanges between taxi and other modes will be facilitated through provision of taxi stands at interchanges. Taxi stand provision to be considered as part of all new major development applications. Use of bus lanes will increase the reliability of taxi journeys Improved standards will increase the mode share of taxi use A deliverable plan will be established through detailed technical feasibility Increased LPT supply will close the transit gaps allowing more people access to the system. Driver database and enhanced training to improve passenger safety and security. Driver training to include defensive driving elements. Encouraging a professional and trained industry. Increased quality control likely to reduce increasing licence numbers thus contributing to air quality. Page 61
Page 2 and 3:
Contents 1. Background ............
Page 4 and 5:
List of Abbreviations AM Hour Avera
Page 6 and 7:
P&R RTPI RUC SMS SPAD TDM TDMP TfL
Page 8 and 9:
1. Background SPAD (Suruhanjaya Pen
Page 10 and 11:
1.2) Objectives The objectives of t
Page 12 and 13:
The TTP proposes the following seve
Page 14 and 15:
2. Assessment of Current Conditions
Page 16 and 17: Population and employment densities
Page 18 and 19: Table 2.3: Budget Taxi Class - Lice
Page 20 and 21: The applicants could apply for the
Page 22 and 23: Table 2.6: Current Operator Require
Page 24 and 25: While standard fares are charged by
Page 26 and 27: Table 2.9: Current Vehicle Operatin
Page 28 and 29: certain times of day. In addition,
Page 30 and 31: Table 2.10: Public Transport Users
Page 32 and 33: 3. Looking to the Future of Taxis 3
Page 34 and 35: Table 3.2: Comparison of Driver Req
Page 36 and 37: Taxi/Population (1000s) Figure 3.2:
Page 38 and 39: It is clear that in the internation
Page 40 and 41: 3.6) Where Do We Want To We- For Th
Page 42 and 43: Developing the Taxi Transformation
Page 44 and 45: High Low 4.3) Initiative 1 - Regula
Page 46 and 47: A review of taxi operating costs an
Page 48 and 49: 4.4.3) Vehicle Standards/Specificat
Page 50 and 51: 4.5.2) Enforcing Existing Driver Re
Page 52 and 53: drivers receiving positive feedback
Page 54 and 55: Summary of Recommendations- Access,
Page 56 and 57: Operator‟s feedback detailed in C
Page 58 and 59: Phasing and Delivery 5
Page 60 and 61: Increasing SPAD Policy Influence Le
Page 62 and 63: PROPOSAL Likely Cost Likely Benefit
Page 64 and 65: Table 5.3: Vehicle Policy Intervent
Page 68 and 69: 5.4) Phasing and Implementation Bas
Page 70 and 71: Summary 6
Page 72: Table 6.1: Summary of the LPTMP Aga
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4. Developing the Taxi Transformation Plan - SPAD

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