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Setting new standards - Friends Life

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INTERNATIONAL LIFE & PENSIONS ASSET MANAGEMENT GROUP FINANCIAL PERFORMANCE CONCLUSIONS AND OUTLOOK<br />

Conclusions<br />

and Outlook<br />

The successful development of the <strong>Friends</strong> Provident Group has continued throughout 2006, driven<br />

both by sales growth and expense efficiencies. Our growth is underpinned by a very strong capital<br />

base, and adequate cash flows have been generated to sustain our dividend policy. We also<br />

continue to place high emphasis on effective risk management.<br />

The structure of the Group remains organised around its three core business segments of UK <strong>Life</strong><br />

& Pensions, International <strong>Life</strong> & Pensions and Asset Management. The Group strategy that has<br />

been in place since before our 2001 stock exchange flotation continues to deliver value.<br />

In UK <strong>Life</strong> & Pensions, record levels of <strong>new</strong> business have been achieved. Sales were up by 30%<br />

whilst acquisition costs increased by 5%. As a result, the contribution to profits generated by <strong>new</strong><br />

business increased by more than two-thirds. Our approach is to build on our already strong<br />

positions in the pensions and protection segments, and to re<strong>new</strong> our focus on investment business<br />

through entry into the wrap market by the end of this year. In 2007, we expect the overall life and<br />

pensions market to grow by 5-10%, our share of the market to increase and overall product<br />

margins to continue to improve as a result of operational leverage. However, recent market<br />

turbulence, if prolonged, may have a dampening effect.<br />

We have continued to extend the diversity of our international businesses, which provide some 40%<br />

of our total sales and almost half of our total <strong>Life</strong> & Pensions <strong>new</strong> business profits, reflecting the<br />

generally more profitable nature of international territories. <strong>Friends</strong> Provident International (FPI)<br />

achieved record sales, up 16% on 2005, successfully entered the German personal pensions market,<br />

and received licence approval to operate in Singapore. These activities reflect FPI’s approach, which<br />

is to look for growth opportunities in <strong>new</strong> markets. FPI’s trading prospects remain very good.<br />

Lombard also achieved record sales growth, well above trend at 40%. Lombard’s primary focus<br />

remains on further developing the already strong relationships secured with distributors. The <strong>new</strong><br />

Swiss office supports this approach, as does Lombard’s continued investment in quality people.<br />

Lombard is particularly impacted by tax regime changes, which can present positive opportunities<br />

as in Italy, or negative as in Mexico in late 2006. Whilst many of the situations that came together<br />

to drive the 2006 growth are unlikely to be repeated in 2007, we remain confident about the<br />

opportunities across the diverse and well-regulated markets in which Lombard operates.<br />

Throughout 2006, our asset management company, F&C, has continued to put in place the significant<br />

building blocks required to turn the business around. The management framework has been<br />

comprehensively restructured and the investment teams strengthened. Significant progress has been<br />

made to introduce a culture focused on performance, and products have been developed for highermargin<br />

business, both of which are already having a positive impact. F&C has announced an<br />

accelerated growth plan, which will encompass further <strong>new</strong> product and distribution initiatives, and<br />

which we believe will generate higher margins and <strong>new</strong> revenue streams well beyond 2007. This plan<br />

requires increased investment in the business during 2007, to be financed through a rebasing of the<br />

F&C dividend. The approach is to have products appropriate for the changing marketplace, and to<br />

attract and retain quality people with the capability to drive up investment performance.<br />

In summary, we are announcing another year of strong results founded principally on profitable<br />

growth in our life and pensions businesses, both in the UK and abroad.<br />

As to outlook, in UK life and pensions our goal for the next two years remains to build our market<br />

share significantly and profitably, for which we are investing accordingly. Beyond that, we continue<br />

to expect the international life and pensions businesses to have greater potential for sustained<br />

growth at a higher margin than the UK and believe that we have the right business model in place<br />

to exploit that potential. In asset management, F&C has the potential to grow and generate<br />

substantial earnings for the Group, as its growth plan progresses. We therefore believe that <strong>Friends</strong><br />

Provident has attractive growth credentials.<br />

<strong>Friends</strong> Provident Annual Report & Accounts 2006 39

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