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ANNUAL REPORT 2011-12<br />

Third Party Administrators (TPA)<br />

I.4.6.4 During the year 2011-12, no new TPA license<br />

was granted by the Authority. The Authority has<br />

received some applications for new license, which are<br />

at various stages of processing. The TPA licenses<br />

renewed by the Authority during 2011-12 are given in<br />

Table I.48.<br />

I.4.6.5 The health insurance segment showed strong<br />

growth during the year and the premium serviced by<br />

TPAs also increased significantly. The TPAs expanded<br />

the reach of the hospitals across the country by adding<br />

new hospitals to their network. The physical presence<br />

of TPAs was also augmented by opening of new<br />

branches at new locations by many TPAs during the<br />

year. Further, the claim settlement performance of the<br />

TPAs witnessed improvement during the year 2011-12.<br />

I.4.6.6 The Authority maintains a separate system of<br />

handling grievances in respect of TPAs from<br />

policyholders, providers and other stakeholders.<br />

SI. No. Name of the TPA<br />

TABLE I.48<br />

TPA LICENSES RENEWED<br />

1 United Healthcare Parekh TPA Private Ltd.<br />

2 Medi Assist India TPA Private Ltd.<br />

3 MD India Healthcare (TPA) Services Private Ltd.<br />

4 Paramount Health Services (TPA) Private Ltd.<br />

5 E Meditek (TPA) Services Ltd.<br />

6 Medicare TPA Services (I) Private Ltd.<br />

7 Family Health Plan (TPA) Ltd.<br />

8 Raksha TPA Private Ltd.<br />

9 TTK Healthcare TPA Private Ltd.<br />

10 Sri Gokulam Health Services TPA Private Ltd.<br />

11 East West Assist TPA Private Ltd.<br />

12 Med Save Health Care TPA Ltd.<br />

13 Genins India TPA Ltd.<br />

14 Health India TPA Services Private Ltd.<br />

15 Safeway TPA Services Private Ltd.<br />

16 Anmol Medicare TPA Ltd.<br />

TABLE I.49<br />

TPA INFRASTRUCTURE<br />

SI.<br />

No.<br />

Name of the TPA<br />

No. of Hospitals<br />

Added to the<br />

Network<br />

Total No. of<br />

Hospitals in the<br />

Network<br />

No. of New<br />

Branches<br />

Opened<br />

Manpower<br />

Added Including<br />

Professionals<br />

1 Park Mediclaim 123 1749 1 25<br />

2 Vipul Med Corp 0 3985 2 188<br />

3 Alankit Health Care 289 3961 0 2<br />

4 I Care Health NR NR NR NR<br />

5 Dedicated Healthcare 462 3817 4 99<br />

6 Medicare TPA Services 0 3609 0 13<br />

7 MD India Healthcare 156 5129 20 1085<br />

8 Heritage Health 259 3135 0 19<br />

9 Genins India NR NR NR NR<br />

10 Rothshield Healthcare 91 1838 1 5<br />

11 E Meditek Services 701 4932 3 5<br />

12 United Healthcare Parekh 13 3435 0 -24<br />

13 Safeway TPA Services 410 3420 2 17<br />

14 Med Save Health 226 3762 0 1233<br />

15 Good Healthplan 404 4300 0 40<br />

16 Health India TPA 602 4190 2 32<br />

17 Medi Assist India 272 4686 1 925<br />

18 Anmol Medicare 36 1046 0 0<br />

19 Raksha TPA 268 4100 1 30<br />

20 Family Health Plan NR NR NR NR<br />

63

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