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Manual on elective ii - theme parks and attractions

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Problems at attracti<strong>on</strong>s can be classified into the following two types:<br />

65<br />

Theme Parks <strong>and</strong> Attracti<strong>on</strong>s<br />

1. Minor – can be resolved by individual staff members quickly <strong>and</strong> will not affect<br />

other areas of operati<strong>on</strong>s<br />

2. Major – which will affect all or most of the attracti<strong>on</strong>s <strong>and</strong> require attenti<strong>on</strong> <strong>and</strong><br />

acti<strong>on</strong> from top management<br />

Types of risk<br />

Risk management is c<strong>on</strong>cerned with what might go wr<strong>on</strong>g, how often it might go<br />

wr<strong>on</strong>g <strong>and</strong> how serious the c<strong>on</strong>sequences might be. In general, risks can be classified<br />

into the following four types:<br />

1. Low risk, low severity – happen infrequently <strong>and</strong> are not serious in their<br />

c<strong>on</strong>sequences, eg a few visitors become distressed or offended by a particular<br />

exhibiti<strong>on</strong> at a museum<br />

2. Moderate risk, low severity – relatively comm<strong>on</strong> problems which are not very<br />

serious, eg minor v<strong>and</strong>alism<br />

3. Moderate risk, moderate severity – happen quite often <strong>and</strong> have moderate<br />

effect, .eg small fires<br />

4. High risk, high severity – major incidents that could take place at any time with<br />

severe c<strong>on</strong>sequences, eg ride collapses due to poor maintenance leading to loss of<br />

life

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