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Download - EnglishAgenda - British Council

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Despite these limitations there are a number of implications which can be drawnfrom this investigation. Firstly, this project demonstrated one approach to buildingknowledge and understanding of intercultural communication through e-learningwhich adds to previous studies of different approaches in this area (for exampleO’Dowd, 2007b). The relative ease through which online learning can link studentsand teachers around the world and connect with cultural representations ofmany different cultures on the internet makes e-learning an excellent medium forintercultural communication studies. Furthermore, the positive attitudes towards thecourse by both students and teachers showed that, in this context, e-learning is anappropriate and relevant part of language learning. However, there was a degreeof ambivalence towards the course on the part of some of the students, with manyreporting that given the choice they would still prefer a face-to-face course. Thissuggests that e-learning is still not ‘normalised’ (Chambers and Bax, 2006) in thissetting and that further exploration would be needed to establish to what extentstudents and teachers would be willing to accept e-learning as part of their everydaylearning and teaching experiences. Nevertheless, it is significant that the youngerteachers had very positive attitudes towards e-learning.Another advantage to e-learning emerging from this study is that it opens up newmediums of communication expanding on those traditionally associated withclassroom teaching. Discussion forums in particular (as noted by Salmon, 2004)provide an interactive, constructivist learning medium which may also benefit studentswith different learning and communicative styles who are less able to expressthemselves in classroom settings. Furthermore, the increased independence may alsobe more suited to some students’ learning styles; however, as many of the participantsnoted, a high degree of motivation is needed to complete such a flexible course.Future studies might also want to consider including more mediums of communicationsuch as ‘real time’ synchronous voice and video communication which may benefitstudents with a further range of learning and communication styles.As the course was not assessed, it was difficult to establish the extent to whichthe course had resulted in the participants gaining in competence in interculturalcommunication through English. Moreover, as the participants began with verypositive attitudes towards intercultural communication it was also difficult toestablish, from the questionnaires at least, if there had been a change in attitudes asa result of the course. However, the interview data and the data from the students’postings in the discussion forums suggest that the participants had gained a furtherunderstanding of intercultural communication as a result of the course. Perhaps themost important implication of the research, as regards intercultural communication,is that the participants began with such positive attitudes. This would suggest thatdue to the relevance the participants attached to knowledge of and training inintercultural communication this should be a more prominent feature of ELT.Similarly the participants demonstrated a high degree of awareness of globalEnglishes and generally positive attitudes towards different varieties of Englishboth before and after the course. Again this made it difficult to establish theinfluence the course had had. Nevertheless, as with intercultural communication,the key implication of this is that global Englishes are clearly of relevance andIntercultural Awareness Thailand | 295

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