HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality Authoritytrainings needs, identifying when they have been met, evaluatingparticipant’s experience of training and gaining their consideredview of relevance and usefulness. These discussions will form partof supervision and inform feedback to training.and Team Leadersand Social Workersby end July 2013All staff, as outlined elsewhere, will be reminded of their roles andresponsibilities in relation to Children First and supervised in thecontext of those roles and responsibilities. Team Meetings willdiscuss the role and responsibilities of social workers and otheragencies in relation to Children First and ensure through supervisionthat they understand their roles and implications for their work.Theme 6: Use of InformationThe LHA was not compliant with the standard in the following respects:The LHA’s information governance arrangements were poor and did not support theplanning and delivery of an effective child protection and welfare service.53. Action required:The LHA should ensure there are effective information governance arrangements in placeso that all relevant information is used to plan and deliver effective child protection andwelfare services.Related reference:Standard 6:1All relevant information is used to plan and deliver effective child protection and welfareservices.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 53The LHA will ensure that the value and use of currently collectedinformation on complaints, consumer feedback and focus groups isunderstood by all staff. We shall also ensure that this informationinforms practice so that social work staff understands theimplications of collecting accurate and timely data on a range ofissues and use that intelligence in their work.PSW and TeamLeaders by end Aug201396