HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityThe LHA should ensure that they establish effective leadership, governance andmanagement arrangements with clear lines of accountability.36. Action required:The LHA should review their Statement of Purpose to ensure it describes how the serviceprotects children and promotes their welfare, their objectives, model of service delivery andthe aligned resources.37. Action required:The LHA should develop and implement effective systems to manage performance andquality assure the service being provided to protect children and promote their welfare.38. Action required:The LHA should develop and implement a robust risk management framework andsupporting structures for the identification, assessment and management of all potentialrisks within the service.Related reference:Standard 3:2Children receive a child protection and welfare service, which has effective leadership,governance, and management arrangements with clear lines of accountability.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 35The Service Director, Area Manager and Principal Social Worker willtake accountability for the quality of the service, engaging withmanagement meetings and driving improvement.The LHA will provide clear briefings for all staff and will ensure thatall staff understands their roles and responsibilities in the context ofservices provided at every level in the organisation. Briefings willmake explicit reference to the importance and value of strong androbust governance arrangements in protecting children andpromoting their welfare.Area Manager, PSWand Social WorkTeam Leaders, byend July 2013National policies and procedures will be introduction regarding child86