HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityManager.Action 8An update on the National Work on Thresholds will be madeavailable to the LHA and the implications for practice shared inTeam Meetings and in supervision. The LHA will implementthresholds consistently across the area.A review of implementation of thresholds will be carried out throughsupervision and in case files audit.National Office, AreaManager, PSW andstaff by end June2013Action 9Files will be audited on a regular basis and supervision of all casework and decisions following referral will include robust action thatensures referrers are kept informed of the outcome or progress onreferrals and know who to contact if they have continued orescalating concerns.PSW, Team Leadersand staff by end Aug2013The LHA will use local and national information to make surefamilies are assessed and directed to support services asappropriate. Duplication of services will be identified and reduced,children and their families will access support services that meetneed at the earliest opportunity. The LHA will inform referrers(where appropriate) in all cases when work is complete and informall relevant professionals making sure they are aware of routes backshould circumstances change.Theme 2: Safe and Effective ServicesThe LHA was not compliant with the standard in the following respects:The LHA was not making decisions to protect children in a timely manner.The LHA were not implementing the national prioritisation framework to ensure childrenwere effectively protected in a consistent wayThe LHA did not have quality assurance processes in place to ensure that decisions focusedon safety and did not leave children at risk.68