HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityAction 45The LHA area will continue to monitor staff ceiling and vacancies.The reconfiguration of teams, in the context of skill mix, experienceand priorities within the LHA Social Work Service will ensure thatappropriate and safe services will, as far as possible, always beavailable to children and families.Area Manager, PSWOngoingAction 46A Training Needs Analysis will be carried out incorporating PSW,SWTL’s, Area Manager and Service Director in conjunction with thetraining unit as part of the Regional and National Training NeedsAnalysis. Managers will ensure that all training and developmentneeds are identified along with opportunities to learn and developthrough peer review.Regional ServiceDirector, AreaManager and PSW byend Nov 2013 andongoingTheme 5: WorkforceThe LHA was not compliant with the standard in the following respects:The LHA had not fully implemented the HSE national policy on supervision.The LHA did not maintain comprehensive records of supervision.The LHA did not have performance appraisal systems in place.The LHA did not ensure that all staff were familiar with and understood protected disclosurelegislation and policy.47. Action required:The LHA should ensure that the national supervision policy is fully implemented.48. Action required:The LHA should ensure that comprehensive records of supervision are maintained.49. Action required:The LHA should establish and implement a performance appraisal system.50. Action required:The LHA should ensure that staff are familiar with and facilitated to make protected93